Day-wise SLA Report
Total Documents
162
All documents in periodWithin SLA
130
? 24 hoursExceeded SLA
32
> 24 hoursCompliance
80.25%
Overall rateAvg Processing Time
19.77 hrs
Average turnaround
Showing 1 to 22 of 22 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 7 | 3.10 | 20.96 | 15.15 | 7 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 6 | 12.94 | 24.54 | 19.52 | 5 | 1 | 83.33% |
| Mar 04, 2026 (Wed) | 5 | 13.95 | 18.24 | 15.30 | 5 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 6 | 2.58 | 20.23 | 16.02 | 6 | 0 | 100.00% |
| Mar 06, 2026 (Fri) | 17 | 4.00 | 45.53 | 17.73 | 13 | 4 | 76.47% |
| Mar 10, 2026 (Tue) | 2 | 8.44 | 8.45 | 8.44 | 2 | 0 | 100.00% |
| Mar 11, 2026 (Wed) | 11 | 22.97 | 38.07 | 29.49 | 1 | 10 | 9.09% |
| Mar 12, 2026 (Thu) | 17 | 13.16 | 24.66 | 21.91 | 16 | 1 | 94.12% |
| Mar 13, 2026 (Fri) | 11 | 15.54 | 51.04 | 20.79 | 10 | 1 | 90.91% |
| Mar 14, 2026 (Sat) | 1 | 25.44 | 25.44 | 25.44 | 0 | 1 | 0.00% |
| Mar 16, 2026 (Mon) | 2 | 22.82 | 23.78 | 23.30 | 2 | 0 | 100.00% |
| Mar 17, 2026 (Tue) | 2 | 15.17 | 16.45 | 15.81 | 2 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 2 | 1.60 | 18.01 | 9.81 | 2 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 20 | 3.46 | 22.10 | 17.32 | 20 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 6 | 38.31 | 48.52 | 40.88 | 0 | 6 | 0.00% |
| Mar 21, 2026 (Sat) | 1 | 16.90 | 16.90 | 16.90 | 1 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 3 | 2.44 | 21.92 | 9.26 | 3 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 6 | 1.64 | 75.95 | 14.79 | 5 | 1 | 83.33% |
| Mar 25, 2026 (Wed) | 2 | 14.06 | 16.91 | 15.49 | 2 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 7 | 3.94 | 19.96 | 14.60 | 7 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 26 | 4.72 | 44.91 | 20.45 | 21 | 5 | 80.77% |
| Mar 31, 2026 (Tue) | 2 | 24.41 | 25.84 | 25.12 | 0 | 2 | 0.00% |