Day-wise SLA Report


Previous Month

April 2026 Kooken B.V.

Next Month
Total Documents

58

All documents in period
Within SLA

1

? 24 hours
Exceeded SLA

57

> 24 hours
Compliance

1.72%

Overall rate
Avg Processing Time

44.02 hrs

Average turnaround
Showing 1 to 3 of 3 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Apr 01, 2026 (Wed) 12 1.80 49.24 38.29 1 11 8.33%
Apr 02, 2026 (Thu) 22 31.64 65.37 41.73 0 22 0.00%
Apr 03, 2026 (Fri) 24 25.96 62.26 49.00 0 24 0.00%