Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

December 2025 Kraaijeveld Coppus Koelewijn Accountants & Advisors B.V.

Next Month

Total Documents

31

All documents in period

Within SLA

30

? 24 hours

Exceeded SLA

1

> 24 hours

Compliance

96.77%

Overall rate

Avg Processing Time

14.13 hrs

Average turnaround

Showing 1 to 10 of 10 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Dec 02, 2025 (Tue)	3	21.68	22.35	22.05	3	0	100.00%
Dec 03, 2025 (Wed)	2	3.71	37.80	20.76	1	1	50.00%
Dec 04, 2025 (Thu)	6	16.05	20.41	18.82	6	0	100.00%
Dec 05, 2025 (Fri)	1	21.98	21.98	21.98	1	0	100.00%
Dec 08, 2025 (Mon)	8	1.27	20.30	4.51	8	0	100.00%
Dec 09, 2025 (Tue)	1	5.36	5.36	5.36	1	0	100.00%
Dec 15, 2025 (Mon)	2	17.32	17.37	17.34	2	0	100.00%
Dec 17, 2025 (Wed)	3	18.50	21.34	19.76	3	0	100.00%
Dec 18, 2025 (Thu)	1	0.84	0.84	0.84	1	0	100.00%
Dec 30, 2025 (Tue)	4	13.87	15.23	14.78	4	0	100.00%