Day-wise SLA Report

Previous Month

January 2026 Ladstratie

Next Month
Total Documents

1,275

All documents in period
Within SLA

729

? 24 hours
Exceeded SLA

546

> 24 hours
Compliance

57.18%

Overall rate
Avg Processing Time

22.22 hrs

Average turnaround
Showing 1 to 31 of 31 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 31, 2025 (Wed) 3 6.92 13.62 9.27 3 0 100.00%
Jan 01, 2026 (Thu) 26 0.92 7.47 4.56 26 0 100.00%
Jan 02, 2026 (Fri) 16 0.71 13.38 2.81 16 0 100.00%
Jan 03, 2026 (Sat) 11 10.32 42.80 24.56 8 3 72.73%
Jan 04, 2026 (Sun) 2 13.77 14.37 14.07 2 0 100.00%
Jan 05, 2026 (Mon) 89 1.05 39.86 17.47 62 27 69.66%
Jan 06, 2026 (Tue) 89 0.24 43.18 28.41 26 63 29.21%
Jan 07, 2026 (Wed) 45 4.56 45.19 32.14 6 39 13.33%
Jan 08, 2026 (Thu) 19 17.01 37.71 24.42 11 8 57.89%
Jan 09, 2026 (Fri) 7 6.85 48.12 34.04 2 5 28.57%
Jan 10, 2026 (Sat) 9 0.31 45.87 21.50 4 5 44.44%
Jan 11, 2026 (Sun) 5 1.68 18.13 8.88 5 0 100.00%
Jan 12, 2026 (Mon) 443 1.76 71.81 25.45 181 262 40.86%
Jan 13, 2026 (Tue) 165 3.07 38.42 20.77 93 72 56.36%
Jan 14, 2026 (Wed) 40 0.11 36.43 21.46 26 14 65.00%
Jan 15, 2026 (Thu) 16 0.23 37.29 17.03 14 2 87.50%
Jan 16, 2026 (Fri) 11 16.31 44.04 22.53 9 2 81.82%
Jan 17, 2026 (Sat) 2 19.71 22.01 20.86 2 0 100.00%
Jan 18, 2026 (Sun) 4 1.50 10.38 4.59 4 0 100.00%
Jan 19, 2026 (Mon) 35 0.29 22.11 13.13 35 0 100.00%
Jan 20, 2026 (Tue) 21 2.32 15.24 9.22 21 0 100.00%
Jan 21, 2026 (Wed) 26 0.51 36.28 20.54 14 12 53.85%
Jan 22, 2026 (Thu) 4 13.77 24.67 16.92 3 1 75.00%
Jan 23, 2026 (Fri) 55 0.17 69.33 31.63 32 23 58.18%
Jan 24, 2026 (Sat) 1 15.78 15.78 15.78 1 0 100.00%
Jan 26, 2026 (Mon) 46 0.10 21.11 16.89 46 0 100.00%
Jan 27, 2026 (Tue) 5 0.34 34.40 15.07 4 1 80.00%
Jan 28, 2026 (Wed) 47 0.49 24.77 17.20 46 1 97.87%
Jan 29, 2026 (Thu) 23 2.67 24.17 14.76 22 1 95.65%
Jan 30, 2026 (Fri) 4 0.51 13.44 6.95 4 0 100.00%
Jan 31, 2026 (Sat) 6 0.16 39.62 33.00 1 5 16.67%