Day-wise SLA Report

Previous Month

December 2025 Ladstratie

Next Month
Total Documents

1,116

All documents in period
Within SLA

587

? 24 hours
Exceeded SLA

529

> 24 hours
Compliance

52.60%

Overall rate
Avg Processing Time

28.44 hrs

Average turnaround
Showing 1 to 28 of 28 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 01, 2025 (Mon) 113 4.35 68.17 38.06 41 72 36.28%
Dec 02, 2025 (Tue) 242 7.45 82.63 46.22 27 215 11.16%
Dec 03, 2025 (Wed) 162 11.18 39.28 34.37 9 153 5.56%
Dec 04, 2025 (Thu) 8 4.53 31.97 24.13 2 6 25.00%
Dec 05, 2025 (Fri) 20 5.15 43.94 15.00 17 3 85.00%
Dec 06, 2025 (Sat) 1 44.95 44.95 44.95 0 1 0.00%
Dec 08, 2025 (Mon) 25 4.22 31.10 18.31 22 3 88.00%
Dec 09, 2025 (Tue) 30 9.05 16.19 12.83 30 0 100.00%
Dec 10, 2025 (Wed) 60 3.76 25.07 11.50 58 2 96.67%
Dec 11, 2025 (Thu) 10 0.98 29.57 13.89 7 3 70.00%
Dec 12, 2025 (Fri) 161 0.06 63.84 26.71 102 59 63.35%
Dec 15, 2025 (Mon) 43 2.97 23.75 13.02 43 0 100.00%
Dec 16, 2025 (Tue) 47 0.88 22.99 15.87 47 0 100.00%
Dec 17, 2025 (Wed) 11 1.29 26.95 14.39 9 2 81.82%
Dec 18, 2025 (Thu) 20 0.53 23.94 10.37 20 0 100.00%
Dec 19, 2025 (Fri) 20 0.19 36.08 14.27 18 2 90.00%
Dec 20, 2025 (Sat) 3 34.30 46.86 42.56 0 3 0.00%
Dec 21, 2025 (Sun) 3 0.10 0.14 0.12 3 0 100.00%
Dec 22, 2025 (Mon) 23 2.02 31.30 15.81 22 1 95.65%
Dec 23, 2025 (Tue) 20 0.51 22.05 17.69 20 0 100.00%
Dec 24, 2025 (Wed) 9 0.89 24.26 14.10 8 1 88.89%
Dec 25, 2025 (Thu) 4 1.18 6.42 2.86 4 0 100.00%
Dec 26, 2025 (Fri) 1 0.68 0.68 0.68 1 0 100.00%
Dec 27, 2025 (Sat) 2 1.18 26.31 13.74 1 1 50.00%
Dec 28, 2025 (Sun) 2 0.09 2.64 1.37 2 0 100.00%
Dec 29, 2025 (Mon) 36 11.52 38.06 18.85 35 1 97.22%
Dec 30, 2025 (Tue) 17 1.43 18.70 12.38 17 0 100.00%
Dec 31, 2025 (Wed) 23 0.77 24.48 13.82 22 1 95.65%