Day-wise SLA Report

Previous Month

February 2026 Ladstratie

Next Month
Total Documents

531

All documents in period
Within SLA

429

? 24 hours
Exceeded SLA

102

> 24 hours
Compliance

80.79%

Overall rate
Avg Processing Time

18.73 hrs

Average turnaround
Showing 1 to 25 of 25 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Feb 02, 2026 (Mon) 25 7.13 35.04 21.01 21 4 84.00%
Feb 03, 2026 (Tue) 38 3.64 28.39 17.28 36 2 94.74%
Feb 04, 2026 (Wed) 5 7.40 23.22 12.92 5 0 100.00%
Feb 05, 2026 (Thu) 7 4.11 23.11 8.38 7 0 100.00%
Feb 06, 2026 (Fri) 16 3.62 62.79 31.04 5 11 31.25%
Feb 07, 2026 (Sat) 1 17.97 17.97 17.97 1 0 100.00%
Feb 09, 2026 (Mon) 15 0.14 22.87 14.09 15 0 100.00%
Feb 10, 2026 (Tue) 16 0.32 32.30 16.31 10 6 62.50%
Feb 11, 2026 (Wed) 30 1.57 25.94 16.47 26 4 86.67%
Feb 12, 2026 (Thu) 16 1.22 21.84 14.10 16 0 100.00%
Feb 13, 2026 (Fri) 6 0.46 24.64 10.82 4 2 66.67%
Feb 14, 2026 (Sat) 1 24.41 24.41 24.41 0 1 0.00%
Feb 16, 2026 (Mon) 7 1.34 21.49 13.30 7 0 100.00%
Feb 17, 2026 (Tue) 9 6.83 21.40 12.52 9 0 100.00%
Feb 18, 2026 (Wed) 26 0.25 23.45 17.09 26 0 100.00%
Feb 19, 2026 (Thu) 27 0.42 20.72 15.81 27 0 100.00%
Feb 20, 2026 (Fri) 146 0.75 56.58 25.06 97 49 66.44%
Feb 21, 2026 (Sat) 27 16.16 41.41 26.20 14 13 51.85%
Feb 22, 2026 (Sun) 2 0.91 0.91 0.91 2 0 100.00%
Feb 23, 2026 (Mon) 5 0.63 17.78 9.80 5 0 100.00%
Feb 24, 2026 (Tue) 7 0.18 23.87 16.51 7 0 100.00%
Feb 25, 2026 (Wed) 11 2.15 15.84 12.50 11 0 100.00%
Feb 26, 2026 (Thu) 30 0.20 18.00 8.93 30 0 100.00%
Feb 27, 2026 (Fri) 35 0.46 48.74 9.88 34 1 97.14%
Feb 28, 2026 (Sat) 23 10.48 34.91 20.94 14 9 60.87%