Day-wise SLA Report
Total Documents
1,349
All documents in periodWithin SLA
911
? 24 hoursExceeded SLA
438
> 24 hoursCompliance
67.53%
Overall rateAvg Processing Time
18.82 hrs
Average turnaround
Showing 1 to 29 of 29 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 28, 2026 (Sat) | 1 | 24.85 | 24.85 | 24.85 | 0 | 1 | 0.00% |
| Mar 01, 2026 (Sun) | 14 | 2.68 | 16.96 | 5.92 | 14 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 38 | 0.08 | 28.41 | 6.59 | 36 | 2 | 94.74% |
| Mar 04, 2026 (Wed) | 4 | 3.05 | 21.55 | 9.49 | 4 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 4 | 0.20 | 25.23 | 12.10 | 3 | 1 | 75.00% |
| Mar 06, 2026 (Fri) | 20 | 0.28 | 38.48 | 12.64 | 19 | 1 | 95.00% |
| Mar 07, 2026 (Sat) | 3 | 1.51 | 18.88 | 8.48 | 3 | 0 | 100.00% |
| Mar 08, 2026 (Sun) | 6 | 0.58 | 20.80 | 7.90 | 6 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 3 | 3.44 | 18.35 | 12.89 | 3 | 0 | 100.00% |
| Mar 10, 2026 (Tue) | 39 | 0.16 | 39.35 | 20.87 | 27 | 12 | 69.23% |
| Mar 11, 2026 (Wed) | 35 | 0.94 | 39.37 | 19.50 | 22 | 13 | 62.86% |
| Mar 12, 2026 (Thu) | 10 | 4.62 | 21.89 | 18.30 | 10 | 0 | 100.00% |
| Mar 13, 2026 (Fri) | 43 | 11.04 | 39.32 | 21.29 | 33 | 10 | 76.74% |
| Mar 14, 2026 (Sat) | 15 | 22.10 | 39.62 | 23.27 | 14 | 1 | 93.33% |
| Mar 16, 2026 (Mon) | 27 | 4.37 | 20.54 | 15.57 | 27 | 0 | 100.00% |
| Mar 17, 2026 (Tue) | 5 | 8.82 | 21.98 | 15.71 | 5 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 405 | 2.32 | 23.78 | 15.90 | 405 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 78 | 0.24 | 22.25 | 18.02 | 78 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 43 | 0.28 | 47.20 | 17.82 | 35 | 8 | 81.40% |
| Mar 21, 2026 (Sat) | 5 | 21.23 | 44.97 | 39.45 | 1 | 4 | 20.00% |
| Mar 23, 2026 (Mon) | 39 | 0.29 | 19.81 | 9.13 | 39 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 5 | 1.51 | 21.83 | 11.77 | 5 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 28 | 0.74 | 25.15 | 13.84 | 27 | 1 | 96.43% |
| Mar 26, 2026 (Thu) | 20 | 0.49 | 24.89 | 12.92 | 19 | 1 | 95.00% |
| Mar 27, 2026 (Fri) | 17 | 1.42 | 44.03 | 17.69 | 14 | 3 | 82.35% |
| Mar 28, 2026 (Sat) | 1 | 21.44 | 21.44 | 21.44 | 1 | 0 | 100.00% |
| Mar 29, 2026 (Sun) | 11 | 0.32 | 4.02 | 2.37 | 11 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 61 | 0.22 | 33.44 | 20.88 | 40 | 21 | 65.57% |
| Mar 31, 2026 (Tue) | 369 | 7.64 | 37.43 | 26.15 | 10 | 359 | 2.71% |