Day-wise SLA Report
Total Documents
87
All documents in periodWithin SLA
29
? 24 hoursExceeded SLA
58
> 24 hoursCompliance
33.33%
Overall rateAvg Processing Time
30.27 hrs
Average turnaround
Showing 1 to 5 of 5 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 31, 2026 (Tue) | 4 | 28.50 | 38.47 | 33.49 | 0 | 4 | 0.00% |
| Apr 01, 2026 (Wed) | 48 | 2.01 | 45.22 | 32.87 | 7 | 41 | 14.58% |
| Apr 02, 2026 (Thu) | 19 | 14.04 | 43.01 | 27.99 | 11 | 8 | 57.89% |
| Apr 03, 2026 (Fri) | 11 | 7.95 | 61.75 | 29.27 | 6 | 5 | 54.55% |
| Apr 04, 2026 (Sat) | 5 | 3.41 | 18.70 | 13.56 | 5 | 0 | 100.00% |