Day-wise SLA Report
Total Documents
14
All documents in periodWithin SLA
8
? 24 hoursExceeded SLA
6
> 24 hoursCompliance
57.14%
Overall rateAvg Processing Time
23.91 hrs
Average turnaround
Showing 1 to 4 of 4 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 06, 2026 (Tue) | 1 | 26.55 | 26.55 | 26.55 | 0 | 1 | 0.00% |
| Jan 08, 2026 (Thu) | 4 | 24.91 | 36.93 | 29.37 | 0 | 4 | 0.00% |
| Jan 19, 2026 (Mon) | 2 | 4.03 | 8.55 | 6.29 | 2 | 0 | 100.00% |
| Jan 22, 2026 (Thu) | 7 | 23.01 | 39.15 | 25.45 | 6 | 1 | 85.71% |