Day-wise SLA Report
Total Documents
40
All documents in periodWithin SLA
34
? 24 hoursExceeded SLA
6
> 24 hoursCompliance
85.00%
Overall rateAvg Processing Time
15.61 hrs
Average turnaround
Showing 1 to 8 of 8 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 6 | 0.28 | 20.76 | 6.74 | 6 | 0 | 100.00% |
| Dec 02, 2025 (Tue) | 7 | 19.17 | 44.73 | 27.39 | 1 | 6 | 14.29% |
| Dec 09, 2025 (Tue) | 3 | 4.93 | 12.71 | 9.98 | 3 | 0 | 100.00% |
| Dec 11, 2025 (Thu) | 1 | 22.13 | 22.13 | 22.13 | 1 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 2 | 3.77 | 23.36 | 13.57 | 2 | 0 | 100.00% |
| Dec 17, 2025 (Wed) | 13 | 0.63 | 21.93 | 12.34 | 13 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 5 | 17.09 | 20.81 | 19.32 | 5 | 0 | 100.00% |
| Dec 23, 2025 (Tue) | 3 | 18.68 | 18.72 | 18.70 | 3 | 0 | 100.00% |