Day-wise SLA Report
Total Documents
266
All documents in periodWithin SLA
157
? 24 hoursExceeded SLA
109
> 24 hoursCompliance
59.02%
Overall rateAvg Processing Time
23.16 hrs
Average turnaround
Showing 1 to 19 of 19 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 05, 2026 (Mon) | 11 | 2.31 | 24.86 | 7.52 | 10 | 1 | 90.91% |
| Jan 06, 2026 (Tue) | 7 | 3.12 | 27.43 | 19.88 | 5 | 2 | 71.43% |
| Jan 08, 2026 (Thu) | 23 | 24.49 | 40.17 | 27.28 | 0 | 23 | 0.00% |
| Jan 09, 2026 (Fri) | 7 | 23.21 | 44.57 | 41.13 | 1 | 6 | 14.29% |
| Jan 12, 2026 (Mon) | 36 | 3.02 | 44.23 | 13.35 | 27 | 9 | 75.00% |
| Jan 13, 2026 (Tue) | 19 | 1.85 | 39.65 | 21.31 | 11 | 8 | 57.89% |
| Jan 14, 2026 (Wed) | 5 | 19.61 | 28.92 | 23.88 | 2 | 3 | 40.00% |
| Jan 15, 2026 (Thu) | 9 | 3.93 | 22.01 | 18.85 | 9 | 0 | 100.00% |
| Jan 16, 2026 (Fri) | 30 | 3.05 | 63.92 | 34.82 | 10 | 20 | 33.33% |
| Jan 19, 2026 (Mon) | 10 | 3.99 | 23.11 | 13.13 | 10 | 0 | 100.00% |
| Jan 20, 2026 (Tue) | 8 | 3.88 | 15.78 | 6.99 | 8 | 0 | 100.00% |
| Jan 21, 2026 (Wed) | 7 | 0.51 | 23.81 | 8.51 | 7 | 0 | 100.00% |
| Jan 22, 2026 (Thu) | 18 | 2.78 | 37.67 | 24.89 | 10 | 8 | 55.56% |
| Jan 23, 2026 (Fri) | 26 | 23.68 | 69.51 | 40.77 | 2 | 24 | 7.69% |
| Jan 26, 2026 (Mon) | 1 | 18.95 | 18.95 | 18.95 | 1 | 0 | 100.00% |
| Jan 27, 2026 (Tue) | 10 | 13.52 | 22.01 | 19.47 | 10 | 0 | 100.00% |
| Jan 28, 2026 (Wed) | 6 | 20.57 | 22.54 | 21.57 | 6 | 0 | 100.00% |
| Jan 29, 2026 (Thu) | 23 | 14.15 | 24.64 | 21.11 | 22 | 1 | 95.65% |
| Jan 30, 2026 (Fri) | 10 | 9.05 | 37.44 | 22.21 | 6 | 4 | 60.00% |