Day-wise SLA Report
Total Documents
239
All documents in periodWithin SLA
200
? 24 hoursExceeded SLA
39
> 24 hoursCompliance
83.68%
Overall rateAvg Processing Time
18.63 hrs
Average turnaround
Showing 1 to 20 of 20 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 13 | 2.92 | 36.94 | 17.41 | 12 | 1 | 92.31% |
| Feb 03, 2026 (Tue) | 11 | 1.63 | 25.62 | 18.93 | 7 | 4 | 63.64% |
| Feb 04, 2026 (Wed) | 8 | 12.47 | 24.59 | 20.89 | 5 | 3 | 62.50% |
| Feb 05, 2026 (Thu) | 22 | 19.20 | 43.06 | 26.71 | 10 | 12 | 45.45% |
| Feb 06, 2026 (Fri) | 5 | 19.14 | 22.47 | 20.99 | 5 | 0 | 100.00% |
| Feb 09, 2026 (Mon) | 9 | 3.83 | 34.74 | 16.27 | 7 | 2 | 77.78% |
| Feb 10, 2026 (Tue) | 4 | 6.59 | 24.90 | 18.95 | 2 | 2 | 50.00% |
| Feb 11, 2026 (Wed) | 6 | 24.92 | 43.62 | 31.67 | 0 | 6 | 0.00% |
| Feb 12, 2026 (Thu) | 45 | 4.05 | 27.16 | 19.33 | 42 | 3 | 93.33% |
| Feb 13, 2026 (Fri) | 4 | 3.64 | 18.27 | 8.28 | 4 | 0 | 100.00% |
| Feb 16, 2026 (Mon) | 9 | 11.34 | 21.90 | 19.19 | 9 | 0 | 100.00% |
| Feb 17, 2026 (Tue) | 8 | 3.28 | 23.92 | 20.43 | 8 | 0 | 100.00% |
| Feb 18, 2026 (Wed) | 1 | 19.93 | 19.93 | 19.93 | 1 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 24 | 16.81 | 22.66 | 19.87 | 24 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 9 | 5.69 | 36.79 | 13.05 | 7 | 2 | 77.78% |
| Feb 23, 2026 (Mon) | 2 | 15.19 | 21.39 | 18.29 | 2 | 0 | 100.00% |
| Feb 24, 2026 (Tue) | 17 | 17.86 | 33.80 | 23.26 | 13 | 4 | 76.47% |
| Feb 25, 2026 (Wed) | 17 | 4.64 | 23.63 | 18.05 | 17 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 18 | 0.46 | 18.65 | 6.87 | 18 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 7 | 1.00 | 16.77 | 4.24 | 7 | 0 | 100.00% |