Day-wise SLA Report
Total Documents
218
All documents in periodWithin SLA
207
? 24 hoursExceeded SLA
11
> 24 hoursCompliance
94.95%
Overall rateAvg Processing Time
16.52 hrs
Average turnaround
Showing 1 to 22 of 22 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 6 | 0.83 | 24.50 | 6.49 | 5 | 1 | 83.33% |
| Mar 03, 2026 (Tue) | 16 | 3.32 | 27.37 | 16.59 | 15 | 1 | 93.75% |
| Mar 04, 2026 (Wed) | 11 | 16.26 | 22.23 | 20.56 | 11 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 20 | 2.53 | 22.45 | 12.19 | 20 | 0 | 100.00% |
| Mar 06, 2026 (Fri) | 2 | 5.42 | 23.52 | 14.47 | 2 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 13 | 1.23 | 21.88 | 11.08 | 13 | 0 | 100.00% |
| Mar 10, 2026 (Tue) | 12 | 0.88 | 36.71 | 24.39 | 6 | 6 | 50.00% |
| Mar 11, 2026 (Wed) | 3 | 23.54 | 24.23 | 24.00 | 1 | 2 | 33.33% |
| Mar 12, 2026 (Thu) | 22 | 21.07 | 23.29 | 22.30 | 22 | 0 | 100.00% |
| Mar 13, 2026 (Fri) | 14 | 14.39 | 23.06 | 19.87 | 14 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 6 | 17.17 | 22.12 | 20.72 | 6 | 0 | 100.00% |
| Mar 17, 2026 (Tue) | 25 | 13.38 | 23.91 | 20.78 | 25 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 6 | 1.77 | 21.91 | 17.72 | 6 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 12 | 1.21 | 19.24 | 9.50 | 12 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 13 | 1.20 | 23.85 | 13.37 | 13 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 3 | 0.41 | 21.07 | 13.08 | 3 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 5 | 2.32 | 17.55 | 13.59 | 5 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 4 | 1.35 | 3.69 | 2.75 | 4 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 9 | 3.04 | 19.90 | 14.20 | 9 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 5 | 1.07 | 20.51 | 13.35 | 5 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 6 | 1.02 | 22.10 | 10.41 | 6 | 0 | 100.00% |
| Mar 31, 2026 (Tue) | 5 | 18.42 | 25.61 | 21.41 | 4 | 1 | 80.00% |