Day-wise SLA Report
Total Documents
320
All documents in periodWithin SLA
143
? 24 hoursExceeded SLA
177
> 24 hoursCompliance
44.69%
Overall rateAvg Processing Time
27.61 hrs
Average turnaround
Showing 1 to 13 of 13 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 10 | 6.13 | 21.96 | 19.62 | 10 | 0 | 100.00% |
| Dec 02, 2025 (Tue) | 60 | 20.70 | 54.52 | 33.02 | 18 | 42 | 30.00% |
| Dec 03, 2025 (Wed) | 4 | 16.26 | 49.62 | 24.61 | 3 | 1 | 75.00% |
| Dec 08, 2025 (Mon) | 13 | 7.32 | 50.18 | 25.11 | 11 | 2 | 84.62% |
| Dec 09, 2025 (Tue) | 3 | 34.40 | 45.19 | 41.59 | 0 | 3 | 0.00% |
| Dec 10, 2025 (Wed) | 37 | 8.17 | 54.77 | 24.58 | 11 | 26 | 29.73% |
| Dec 11, 2025 (Thu) | 29 | 20.79 | 70.25 | 39.31 | 8 | 21 | 27.59% |
| Dec 16, 2025 (Tue) | 2 | 21.90 | 28.60 | 25.25 | 1 | 1 | 50.00% |
| Dec 17, 2025 (Wed) | 38 | 21.93 | 62.77 | 39.32 | 2 | 36 | 5.26% |
| Dec 18, 2025 (Thu) | 2 | 12.59 | 23.74 | 18.16 | 2 | 0 | 100.00% |
| Dec 19, 2025 (Fri) | 3 | 42.39 | 42.41 | 42.40 | 0 | 3 | 0.00% |
| Dec 22, 2025 (Mon) | 3 | 26.13 | 34.27 | 28.85 | 0 | 3 | 0.00% |
| Dec 24, 2025 (Wed) | 116 | 2.26 | 27.10 | 19.53 | 77 | 39 | 66.38% |