Day-wise SLA Report
Total Documents
425
All documents in periodWithin SLA
334
? 24 hoursExceeded SLA
91
> 24 hoursCompliance
78.59%
Overall rateAvg Processing Time
21.12 hrs
Average turnaround
Showing 1 to 16 of 16 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 2 | 0.11 | 0.27 | 0.19 | 2 | 0 | 100.00% |
| Feb 03, 2026 (Tue) | 13 | 21.23 | 30.32 | 24.39 | 8 | 5 | 61.54% |
| Feb 04, 2026 (Wed) | 135 | 17.10 | 36.61 | 23.89 | 96 | 39 | 71.11% |
| Feb 05, 2026 (Thu) | 9 | 20.92 | 59.35 | 31.60 | 5 | 4 | 55.56% |
| Feb 09, 2026 (Mon) | 75 | 2.92 | 73.88 | 16.02 | 59 | 16 | 78.67% |
| Feb 10, 2026 (Tue) | 7 | 19.21 | 22.85 | 21.49 | 7 | 0 | 100.00% |
| Feb 11, 2026 (Wed) | 37 | 17.20 | 28.55 | 21.37 | 31 | 6 | 83.78% |
| Feb 12, 2026 (Thu) | 18 | 16.25 | 30.56 | 21.93 | 16 | 2 | 88.89% |
| Feb 16, 2026 (Mon) | 13 | 1.02 | 29.44 | 16.22 | 7 | 6 | 53.85% |
| Feb 18, 2026 (Wed) | 27 | 18.64 | 29.19 | 21.09 | 25 | 2 | 92.59% |
| Feb 19, 2026 (Thu) | 26 | 14.77 | 25.63 | 21.24 | 24 | 2 | 92.31% |
| Feb 20, 2026 (Fri) | 6 | 39.01 | 40.46 | 39.92 | 0 | 6 | 0.00% |
| Feb 24, 2026 (Tue) | 5 | 18.23 | 21.59 | 20.25 | 5 | 0 | 100.00% |
| Feb 25, 2026 (Wed) | 8 | 17.57 | 21.86 | 20.22 | 8 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 40 | 13.26 | 25.22 | 17.81 | 37 | 3 | 92.50% |
| Feb 27, 2026 (Fri) | 4 | 1.16 | 20.99 | 16.03 | 4 | 0 | 100.00% |