Day-wise SLA Report
Total Documents
673
All documents in periodWithin SLA
358
? 24 hoursExceeded SLA
315
> 24 hoursCompliance
53.19%
Overall rateAvg Processing Time
26.50 hrs
Average turnaround
Showing 1 to 22 of 22 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 36 | 5.93 | 21.07 | 14.73 | 36 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 10 | 6.42 | 67.00 | 33.77 | 1 | 9 | 10.00% |
| Mar 04, 2026 (Wed) | 19 | 18.41 | 51.35 | 27.84 | 7 | 12 | 36.84% |
| Mar 05, 2026 (Thu) | 59 | 10.30 | 50.93 | 23.95 | 39 | 20 | 66.10% |
| Mar 06, 2026 (Fri) | 18 | 13.97 | 43.51 | 38.84 | 2 | 16 | 11.11% |
| Mar 09, 2026 (Mon) | 9 | 3.38 | 42.47 | 17.31 | 6 | 3 | 66.67% |
| Mar 10, 2026 (Tue) | 3 | 0.89 | 28.42 | 15.83 | 2 | 1 | 66.67% |
| Mar 11, 2026 (Wed) | 17 | 16.57 | 46.25 | 32.15 | 6 | 11 | 35.29% |
| Mar 12, 2026 (Thu) | 52 | 10.56 | 29.45 | 21.08 | 39 | 13 | 75.00% |
| Mar 13, 2026 (Fri) | 61 | 15.41 | 21.89 | 19.50 | 61 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 14 | 6.65 | 24.11 | 18.56 | 13 | 1 | 92.86% |
| Mar 17, 2026 (Tue) | 4 | 17.42 | 20.57 | 18.21 | 4 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 30 | 2.65 | 51.26 | 22.23 | 20 | 10 | 66.67% |
| Mar 19, 2026 (Thu) | 31 | 5.82 | 64.79 | 28.31 | 22 | 9 | 70.97% |
| Mar 20, 2026 (Fri) | 31 | 5.25 | 40.18 | 36.80 | 2 | 29 | 6.45% |
| Mar 23, 2026 (Mon) | 3 | 16.44 | 23.42 | 20.33 | 3 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 7 | 16.78 | 68.95 | 28.27 | 4 | 3 | 57.14% |
| Mar 25, 2026 (Wed) | 9 | 11.94 | 21.87 | 18.24 | 9 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 2 | 3.61 | 32.07 | 17.84 | 1 | 1 | 50.00% |
| Mar 27, 2026 (Fri) | 121 | 12.54 | 45.57 | 32.20 | 48 | 73 | 39.67% |
| Mar 30, 2026 (Mon) | 29 | 19.55 | 27.77 | 22.93 | 27 | 2 | 93.10% |
| Mar 31, 2026 (Tue) | 108 | 1.43 | 49.64 | 30.14 | 6 | 102 | 5.56% |