Day-wise SLA Report
Total Documents
290
All documents in periodWithin SLA
12
? 24 hoursExceeded SLA
278
> 24 hoursCompliance
4.14%
Overall rateAvg Processing Time
41.48 hrs
Average turnaround
Showing 1 to 3 of 3 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 177 | 2.18 | 91.11 | 43.19 | 2 | 175 | 1.13% |
| Apr 02, 2026 (Thu) | 91 | 21.98 | 90.89 | 38.12 | 10 | 81 | 10.99% |
| Apr 03, 2026 (Fri) | 22 | 41.40 | 41.63 | 41.51 | 0 | 22 | 0.00% |