Day-wise SLA Report


Previous Month

April 2026 Livia Services B.V.

Next Month
Total Documents

290

All documents in period
Within SLA

12

? 24 hours
Exceeded SLA

278

> 24 hours
Compliance

4.14%

Overall rate
Avg Processing Time

41.48 hrs

Average turnaround
Showing 1 to 3 of 3 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Apr 01, 2026 (Wed) 177 2.18 91.11 43.19 2 175 1.13%
Apr 02, 2026 (Thu) 91 21.98 90.89 38.12 10 81 10.99%
Apr 03, 2026 (Fri) 22 41.40 41.63 41.51 0 22 0.00%