Day-wise SLA Report
Total Documents
61
All documents in periodWithin SLA
52
? 24 hoursExceeded SLA
9
> 24 hoursCompliance
85.25%
Overall rateAvg Processing Time
20.64 hrs
Average turnaround
Showing 1 to 8 of 8 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 03, 2026 (Tue) | 14 | 21.47 | 27.91 | 23.88 | 7 | 7 | 50.00% |
| Feb 05, 2026 (Thu) | 2 | 21.72 | 22.92 | 22.32 | 2 | 0 | 100.00% |
| Feb 09, 2026 (Mon) | 7 | 20.83 | 23.44 | 21.67 | 7 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 10 | 19.94 | 33.68 | 21.76 | 9 | 1 | 90.00% |
| Feb 16, 2026 (Mon) | 22 | 1.37 | 25.74 | 17.60 | 21 | 1 | 95.45% |
| Feb 19, 2026 (Thu) | 1 | 20.71 | 20.71 | 20.71 | 1 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 4 | 15.13 | 22.55 | 20.28 | 4 | 0 | 100.00% |
| Feb 25, 2026 (Wed) | 1 | 21.56 | 21.56 | 21.56 | 1 | 0 | 100.00% |