Day-wise SLA Report
Total Documents
86
All documents in periodWithin SLA
58
? 24 hoursExceeded SLA
28
> 24 hoursCompliance
67.44%
Overall rateAvg Processing Time
22.94 hrs
Average turnaround
Showing 1 to 10 of 10 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 04, 2026 (Wed) | 17 | 17.81 | 21.01 | 20.71 | 17 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 1 | 25.72 | 25.72 | 25.72 | 0 | 1 | 0.00% |
| Mar 06, 2026 (Fri) | 6 | 3.43 | 45.79 | 25.92 | 3 | 3 | 50.00% |
| Mar 09, 2026 (Mon) | 25 | 2.48 | 25.32 | 15.67 | 23 | 2 | 92.00% |
| Mar 10, 2026 (Tue) | 1 | 19.94 | 19.94 | 19.94 | 1 | 0 | 100.00% |
| Mar 11, 2026 (Wed) | 1 | 25.78 | 25.78 | 25.78 | 0 | 1 | 0.00% |
| Mar 20, 2026 (Fri) | 25 | 1.50 | 43.01 | 34.20 | 4 | 21 | 16.00% |
| Mar 24, 2026 (Tue) | 8 | 14.94 | 17.42 | 15.99 | 8 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 1 | 0.79 | 0.79 | 0.79 | 1 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 1 | 18.15 | 18.15 | 18.15 | 1 | 0 | 100.00% |