Day-wise SLA Report
Total Documents
272
All documents in periodWithin SLA
238
? 24 hoursExceeded SLA
34
> 24 hoursCompliance
87.50%
Overall rateAvg Processing Time
18.39 hrs
Average turnaround
Showing 1 to 24 of 24 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 31, 2026 (Sat) | 6 | 3.39 | 26.22 | 22.16 | 1 | 5 | 16.67% |
| Feb 01, 2026 (Sun) | 1 | 22.21 | 22.21 | 22.21 | 1 | 0 | 100.00% |
| Feb 02, 2026 (Mon) | 41 | 3.00 | 21.78 | 11.94 | 41 | 0 | 100.00% |
| Feb 03, 2026 (Tue) | 7 | 21.41 | 25.80 | 24.58 | 3 | 4 | 42.86% |
| Feb 04, 2026 (Wed) | 3 | 14.21 | 33.13 | 25.42 | 1 | 2 | 33.33% |
| Feb 05, 2026 (Thu) | 4 | 19.49 | 23.03 | 21.20 | 4 | 0 | 100.00% |
| Feb 06, 2026 (Fri) | 57 | 11.43 | 63.52 | 21.56 | 49 | 8 | 85.96% |
| Feb 09, 2026 (Mon) | 1 | 20.16 | 20.16 | 20.16 | 1 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 5 | 19.53 | 24.72 | 22.50 | 4 | 1 | 80.00% |
| Feb 12, 2026 (Thu) | 1 | 20.39 | 20.39 | 20.39 | 1 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 42 | 4.07 | 52.78 | 17.75 | 36 | 6 | 85.71% |
| Feb 15, 2026 (Sun) | 2 | 7.04 | 10.09 | 8.57 | 2 | 0 | 100.00% |
| Feb 16, 2026 (Mon) | 27 | 2.10 | 22.54 | 16.53 | 27 | 0 | 100.00% |
| Feb 17, 2026 (Tue) | 12 | 18.85 | 21.57 | 20.06 | 12 | 0 | 100.00% |
| Feb 18, 2026 (Wed) | 10 | 19.30 | 24.12 | 21.43 | 9 | 1 | 90.00% |
| Feb 19, 2026 (Thu) | 7 | 18.71 | 21.80 | 20.30 | 7 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 11 | 4.86 | 51.26 | 24.30 | 8 | 3 | 72.73% |
| Feb 22, 2026 (Sun) | 4 | 9.42 | 16.78 | 13.02 | 4 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 4 | 7.35 | 21.80 | 16.05 | 4 | 0 | 100.00% |
| Feb 24, 2026 (Tue) | 4 | 21.12 | 23.54 | 22.32 | 4 | 0 | 100.00% |
| Feb 25, 2026 (Wed) | 1 | 19.28 | 19.28 | 19.28 | 1 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 12 | 1.64 | 18.01 | 9.45 | 12 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 7 | 12.77 | 38.05 | 24.09 | 3 | 4 | 42.86% |
| Feb 28, 2026 (Sat) | 3 | 18.29 | 22.53 | 20.38 | 3 | 0 | 100.00% |