Day-wise SLA Report

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March 2026 Message To The Moon B.V.

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Total Documents

1,531

All documents in period
Within SLA

883

? 24 hours
Exceeded SLA

648

> 24 hours
Compliance

57.67%

Overall rate
Avg Processing Time

27.92 hrs

Average turnaround
Showing 1 to 29 of 29 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Feb 28, 2026 (Sat) 8 4.54 9.72 7.36 8 0 100.00%
Mar 01, 2026 (Sun) 8 0.52 20.97 7.86 8 0 100.00%
Mar 02, 2026 (Mon) 2 17.53 18.92 18.23 2 0 100.00%
Mar 03, 2026 (Tue) 12 12.87 29.70 19.06 10 2 83.33%
Mar 04, 2026 (Wed) 21 1.80 23.56 14.36 21 0 100.00%
Mar 05, 2026 (Thu) 10 3.14 21.80 8.42 10 0 100.00%
Mar 06, 2026 (Fri) 415 1.39 44.45 42.40 13 402 3.13%
Mar 08, 2026 (Sun) 3 2.08 18.76 13.20 3 0 100.00%
Mar 09, 2026 (Mon) 3 7.94 23.69 17.67 3 0 100.00%
Mar 10, 2026 (Tue) 11 6.13 40.17 27.06 4 7 36.36%
Mar 11, 2026 (Wed) 27 15.59 31.25 23.21 22 5 81.48%
Mar 12, 2026 (Thu) 14 15.49 26.90 21.43 11 3 78.57%
Mar 13, 2026 (Fri) 26 10.96 51.12 22.01 20 6 76.92%
Mar 15, 2026 (Sun) 7 11.26 24.19 17.18 6 1 85.71%
Mar 16, 2026 (Mon) 3 2.39 21.34 12.81 3 0 100.00%
Mar 17, 2026 (Tue) 6 6.30 21.10 14.33 6 0 100.00%
Mar 18, 2026 (Wed) 19 2.95 23.80 9.78 19 0 100.00%
Mar 19, 2026 (Thu) 9 2.24 20.05 14.53 9 0 100.00%
Mar 20, 2026 (Fri) 401 10.78 52.53 31.70 202 199 50.37%
Mar 22, 2026 (Sun) 2 2.66 18.04 10.35 2 0 100.00%
Mar 23, 2026 (Mon) 47 0.87 18.20 7.93 47 0 100.00%
Mar 24, 2026 (Tue) 4 1.59 19.83 9.54 4 0 100.00%
Mar 25, 2026 (Wed) 15 2.38 17.38 12.34 15 0 100.00%
Mar 26, 2026 (Thu) 391 17.67 19.58 18.63 391 0 100.00%
Mar 27, 2026 (Fri) 18 1.75 40.85 21.70 12 6 66.67%
Mar 28, 2026 (Sat) 1 12.72 12.72 12.72 1 0 100.00%
Mar 29, 2026 (Sun) 2 3.81 7.99 5.90 2 0 100.00%
Mar 30, 2026 (Mon) 22 4.42 37.91 21.96 15 7 68.18%
Mar 31, 2026 (Tue) 24 0.84 35.58 17.35 14 10 58.33%