Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

April 2026 Message To The Moon B.V.

Next Month

Total Documents

147

All documents in period

Within SLA

42

? 24 hours

Exceeded SLA

105

> 24 hours

Compliance

28.57%

Overall rate

Avg Processing Time

30.74 hrs

Average turnaround

Showing 1 to 5 of 5 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Mar 31, 2026 (Tue)	12	30.37	32.10	31.62	0	12	0.00%
Apr 01, 2026 (Wed)	81	13.01	44.24	26.88	41	40	50.62%
Apr 02, 2026 (Thu)	30	30.11	44.90	39.32	0	30	0.00%
Apr 03, 2026 (Fri)	23	24.76	59.83	33.39	0	23	0.00%
Apr 05, 2026 (Sun)	1	14.51	14.51	14.51	1	0	100.00%