Day-wise SLA Report

Previous Month

January 2026 Middenweg B.V.

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Total Documents

442

All documents in period
Within SLA

361

? 24 hours
Exceeded SLA

81

> 24 hours
Compliance

81.67%

Overall rate
Avg Processing Time

16.92 hrs

Average turnaround
Showing 1 to 29 of 29 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Jan 01, 2026 (Thu) 2 0.27 0.95 0.61 2 0 100.00%
Jan 02, 2026 (Fri) 16 0.24 30.21 8.47 12 4 75.00%
Jan 03, 2026 (Sat) 3 14.64 25.89 21.34 2 1 66.67%
Jan 05, 2026 (Mon) 14 1.07 22.08 14.03 14 0 100.00%
Jan 06, 2026 (Tue) 17 0.16 45.53 23.12 9 8 52.94%
Jan 07, 2026 (Wed) 26 0.39 44.39 27.85 8 18 30.77%
Jan 08, 2026 (Thu) 30 0.61 27.49 19.24 27 3 90.00%
Jan 09, 2026 (Fri) 8 0.28 48.14 21.14 5 3 62.50%
Jan 10, 2026 (Sat) 2 1.69 20.34 11.02 2 0 100.00%
Jan 11, 2026 (Sun) 1 8.39 8.39 8.39 1 0 100.00%
Jan 12, 2026 (Mon) 24 0.09 22.05 10.72 24 0 100.00%
Jan 13, 2026 (Tue) 41 0.24 37.11 17.02 35 6 85.37%
Jan 14, 2026 (Wed) 14 2.63 24.05 9.64 13 1 92.86%
Jan 15, 2026 (Thu) 13 1.39 23.26 15.27 13 0 100.00%
Jan 16, 2026 (Fri) 12 0.28 60.12 37.44 2 10 16.67%
Jan 17, 2026 (Sat) 9 22.59 46.31 29.53 1 8 11.11%
Jan 19, 2026 (Mon) 23 0.18 25.04 9.20 21 2 91.30%
Jan 20, 2026 (Tue) 11 0.12 26.54 9.44 10 1 90.91%
Jan 21, 2026 (Wed) 8 13.91 23.95 21.24 8 0 100.00%
Jan 22, 2026 (Thu) 58 0.03 37.77 16.86 56 2 96.55%
Jan 23, 2026 (Fri) 11 0.24 54.85 23.50 7 4 63.64%
Jan 24, 2026 (Sat) 2 14.33 15.41 14.87 2 0 100.00%
Jan 25, 2026 (Sun) 2 7.62 7.64 7.63 2 0 100.00%
Jan 26, 2026 (Mon) 16 0.02 20.61 11.81 16 0 100.00%
Jan 27, 2026 (Tue) 40 0.05 32.96 19.99 33 7 82.50%
Jan 28, 2026 (Wed) 12 0.29 20.96 8.61 12 0 100.00%
Jan 29, 2026 (Thu) 12 0.51 21.74 8.01 12 0 100.00%
Jan 30, 2026 (Fri) 12 1.02 48.00 15.22 10 2 83.33%
Jan 31, 2026 (Sat) 3 0.37 27.70 15.85 2 1 66.67%