Day-wise SLA Report

Previous Month

December 2025 Middenweg B.V.

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Total Documents

384

All documents in period
Within SLA

297

? 24 hours
Exceeded SLA

87

> 24 hours
Compliance

77.34%

Overall rate
Avg Processing Time

15.50 hrs

Average turnaround
Showing 1 to 26 of 26 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Nov 30, 2025 (Sun) 1 4.38 4.38 4.38 1 0 100.00%
Dec 01, 2025 (Mon) 18 1.66 23.66 16.09 18 0 100.00%
Dec 02, 2025 (Tue) 28 0.04 42.64 26.90 8 20 28.57%
Dec 03, 2025 (Wed) 22 0.04 40.69 23.55 8 14 36.36%
Dec 04, 2025 (Thu) 31 0.39 37.94 25.02 4 27 12.90%
Dec 05, 2025 (Fri) 8 0.86 45.20 21.57 6 2 75.00%
Dec 07, 2025 (Sun) 2 1.22 7.82 4.52 2 0 100.00%
Dec 08, 2025 (Mon) 17 3.06 26.33 17.57 15 2 88.24%
Dec 09, 2025 (Tue) 10 3.74 21.37 14.50 10 0 100.00%
Dec 10, 2025 (Wed) 25 1.56 26.64 15.63 21 4 84.00%
Dec 11, 2025 (Thu) 7 0.60 7.51 2.65 7 0 100.00%
Dec 12, 2025 (Fri) 10 0.52 63.20 24.04 6 4 60.00%
Dec 13, 2025 (Sat) 3 9.23 34.70 17.72 2 1 66.67%
Dec 15, 2025 (Mon) 19 0.22 19.03 10.84 19 0 100.00%
Dec 16, 2025 (Tue) 11 2.52 24.78 15.82 10 1 90.91%
Dec 17, 2025 (Wed) 11 0.60 21.88 10.23 11 0 100.00%
Dec 18, 2025 (Thu) 21 0.21 24.56 10.90 20 1 95.24%
Dec 19, 2025 (Fri) 15 0.16 64.08 18.93 11 4 73.33%
Dec 21, 2025 (Sun) 1 17.73 17.73 17.73 1 0 100.00%
Dec 22, 2025 (Mon) 21 6.83 34.41 18.16 15 6 71.43%
Dec 23, 2025 (Tue) 25 3.29 21.43 9.91 25 0 100.00%
Dec 24, 2025 (Wed) 23 0.22 21.87 5.32 23 0 100.00%
Dec 28, 2025 (Sun) 2 12.39 12.40 12.40 2 0 100.00%
Dec 29, 2025 (Mon) 11 3.51 21.40 14.46 11 0 100.00%
Dec 30, 2025 (Tue) 25 0.13 27.16 8.65 24 1 96.00%
Dec 31, 2025 (Wed) 17 0.38 21.12 6.42 17 0 100.00%