Day-wise SLA Report

Previous Month

February 2026 Middenweg B.V.

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Total Documents

305

All documents in period
Within SLA

279

? 24 hours
Exceeded SLA

26

> 24 hours
Compliance

91.48%

Overall rate
Avg Processing Time

13.09 hrs

Average turnaround
Showing 1 to 25 of 25 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Feb 02, 2026 (Mon) 14 3.29 23.10 15.10 14 0 100.00%
Feb 03, 2026 (Tue) 15 14.50 25.11 19.92 13 2 86.67%
Feb 04, 2026 (Wed) 11 0.93 25.71 15.41 8 3 72.73%
Feb 05, 2026 (Thu) 5 6.03 24.67 18.91 3 2 60.00%
Feb 06, 2026 (Fri) 14 0.05 38.30 16.76 9 5 64.29%
Feb 07, 2026 (Sat) 1 1.20 1.20 1.20 1 0 100.00%
Feb 08, 2026 (Sun) 2 3.61 16.34 9.97 2 0 100.00%
Feb 09, 2026 (Mon) 29 0.53 26.08 9.20 28 1 96.55%
Feb 10, 2026 (Tue) 8 0.91 17.70 9.15 8 0 100.00%
Feb 11, 2026 (Wed) 15 0.17 24.36 8.89 14 1 93.33%
Feb 12, 2026 (Thu) 16 0.06 19.83 12.14 16 0 100.00%
Feb 13, 2026 (Fri) 10 0.61 23.52 11.90 10 0 100.00%
Feb 15, 2026 (Sun) 2 5.08 5.08 5.08 2 0 100.00%
Feb 16, 2026 (Mon) 20 0.20 24.81 14.68 14 6 70.00%
Feb 17, 2026 (Tue) 10 5.38 22.87 16.12 10 0 100.00%
Feb 18, 2026 (Wed) 12 2.26 21.89 10.94 12 0 100.00%
Feb 19, 2026 (Thu) 11 6.08 23.47 17.68 11 0 100.00%
Feb 20, 2026 (Fri) 8 0.29 43.87 22.43 5 3 62.50%
Feb 22, 2026 (Sun) 1 0.09 0.09 0.09 1 0 100.00%
Feb 23, 2026 (Mon) 39 0.50 18.20 12.35 39 0 100.00%
Feb 24, 2026 (Tue) 22 0.25 22.18 17.36 22 0 100.00%
Feb 25, 2026 (Wed) 3 5.24 14.86 9.35 3 0 100.00%
Feb 26, 2026 (Thu) 11 0.35 18.49 7.43 11 0 100.00%
Feb 27, 2026 (Fri) 20 0.97 33.03 7.68 17 3 85.00%
Feb 28, 2026 (Sat) 6 0.27 23.90 13.41 6 0 100.00%