Day-wise SLA Report
Total Documents
395
All documents in periodWithin SLA
369
? 24 hoursExceeded SLA
26
> 24 hoursCompliance
93.42%
Overall rateAvg Processing Time
10.86 hrs
Average turnaround
Showing 1 to 28 of 28 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 01, 2026 (Sun) | 4 | 0.99 | 22.44 | 10.43 | 4 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 20 | 0.47 | 22.53 | 9.21 | 20 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 16 | 0.20 | 27.05 | 11.08 | 15 | 1 | 93.75% |
| Mar 04, 2026 (Wed) | 19 | 0.18 | 21.66 | 9.18 | 19 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 11 | 3.32 | 20.59 | 11.65 | 11 | 0 | 100.00% |
| Mar 06, 2026 (Fri) | 11 | 2.29 | 64.71 | 19.95 | 9 | 2 | 81.82% |
| Mar 09, 2026 (Mon) | 18 | 3.58 | 27.18 | 14.36 | 14 | 4 | 77.78% |
| Mar 10, 2026 (Tue) | 16 | 0.91 | 38.26 | 15.80 | 14 | 2 | 87.50% |
| Mar 11, 2026 (Wed) | 12 | 0.14 | 27.86 | 11.06 | 11 | 1 | 91.67% |
| Mar 12, 2026 (Thu) | 46 | 0.09 | 24.61 | 6.09 | 44 | 2 | 95.65% |
| Mar 13, 2026 (Fri) | 12 | 0.57 | 17.73 | 6.58 | 12 | 0 | 100.00% |
| Mar 15, 2026 (Sun) | 1 | 7.59 | 7.59 | 7.59 | 1 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 23 | 0.19 | 22.44 | 10.34 | 23 | 0 | 100.00% |
| Mar 17, 2026 (Tue) | 22 | 0.47 | 21.56 | 12.54 | 22 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 9 | 1.83 | 18.06 | 10.12 | 9 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 11 | 0.47 | 19.17 | 11.92 | 11 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 13 | 0.32 | 47.00 | 22.14 | 9 | 4 | 69.23% |
| Mar 21, 2026 (Sat) | 1 | 45.48 | 45.48 | 45.48 | 0 | 1 | 0.00% |
| Mar 22, 2026 (Sun) | 1 | 15.76 | 15.76 | 15.76 | 1 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 15 | 0.07 | 20.06 | 6.96 | 15 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 20 | 0.86 | 17.01 | 6.65 | 20 | 0 | 100.00% |
| Mar 25, 2026 (Wed) | 14 | 0.55 | 19.70 | 5.84 | 14 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 34 | 0.29 | 16.05 | 7.21 | 34 | 0 | 100.00% |
| Mar 27, 2026 (Fri) | 4 | 0.12 | 61.52 | 28.88 | 2 | 2 | 50.00% |
| Mar 28, 2026 (Sat) | 1 | 0.23 | 0.23 | 0.23 | 1 | 0 | 100.00% |
| Mar 29, 2026 (Sun) | 4 | 0.07 | 1.13 | 0.56 | 4 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 16 | 0.09 | 22.74 | 10.02 | 16 | 0 | 100.00% |
| Mar 31, 2026 (Tue) | 21 | 0.36 | 30.42 | 20.29 | 14 | 7 | 66.67% |