Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

April 2026 Middenweg B.V.

Next Month

Total Documents

50

All documents in period

Within SLA

39

? 24 hours

Exceeded SLA

11

> 24 hours

Compliance

78.00%

Overall rate

Avg Processing Time

21.77 hrs

Average turnaround

Showing 1 to 4 of 4 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Mar 31, 2026 (Tue)	1	16.51	16.51	16.51	1	0	100.00%
Apr 01, 2026 (Wed)	22	13.99	51.91	22.68	17	5	77.27%
Apr 02, 2026 (Thu)	22	0.15	45.23	21.83	16	6	72.73%
Apr 03, 2026 (Fri)	5	9.59	23.79	18.57	5	0	100.00%