Day-wise SLA Report
Total Documents
199
All documents in periodWithin SLA
156
? 24 hoursExceeded SLA
43
> 24 hoursCompliance
78.39%
Overall rateAvg Processing Time
18.68 hrs
Average turnaround
Showing 1 to 21 of 21 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 02, 2026 (Fri) | 6 | 0.19 | 14.71 | 5.23 | 6 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 22 | 0.18 | 25.17 | 18.35 | 21 | 1 | 95.45% |
| Jan 06, 2026 (Tue) | 12 | 4.58 | 33.68 | 22.47 | 8 | 4 | 66.67% |
| Jan 07, 2026 (Wed) | 3 | 18.59 | 24.59 | 22.50 | 1 | 2 | 33.33% |
| Jan 08, 2026 (Thu) | 12 | 0.44 | 25.97 | 17.62 | 8 | 4 | 66.67% |
| Jan 09, 2026 (Fri) | 32 | 1.36 | 62.82 | 27.41 | 22 | 10 | 68.75% |
| Jan 12, 2026 (Mon) | 8 | 3.09 | 20.40 | 5.88 | 8 | 0 | 100.00% |
| Jan 13, 2026 (Tue) | 9 | 0.25 | 35.66 | 13.94 | 5 | 4 | 55.56% |
| Jan 14, 2026 (Wed) | 5 | 2.95 | 26.17 | 18.58 | 4 | 1 | 80.00% |
| Jan 15, 2026 (Thu) | 1 | 16.78 | 16.78 | 16.78 | 1 | 0 | 100.00% |
| Jan 16, 2026 (Fri) | 13 | 0.05 | 63.51 | 14.44 | 12 | 1 | 92.31% |
| Jan 19, 2026 (Mon) | 7 | 2.02 | 21.67 | 14.29 | 7 | 0 | 100.00% |
| Jan 20, 2026 (Tue) | 15 | 0.50 | 44.73 | 13.05 | 14 | 1 | 93.33% |
| Jan 21, 2026 (Wed) | 9 | 14.38 | 30.33 | 23.09 | 5 | 4 | 55.56% |
| Jan 22, 2026 (Thu) | 10 | 0.23 | 34.08 | 21.38 | 5 | 5 | 50.00% |
| Jan 23, 2026 (Fri) | 10 | 0.15 | 48.49 | 22.52 | 7 | 3 | 70.00% |
| Jan 26, 2026 (Mon) | 1 | 15.45 | 15.45 | 15.45 | 1 | 0 | 100.00% |
| Jan 27, 2026 (Tue) | 3 | 19.35 | 28.35 | 22.59 | 2 | 1 | 66.67% |
| Jan 28, 2026 (Wed) | 2 | 22.10 | 22.96 | 22.53 | 2 | 0 | 100.00% |
| Jan 29, 2026 (Thu) | 1 | 10.91 | 10.91 | 10.91 | 1 | 0 | 100.00% |
| Jan 30, 2026 (Fri) | 18 | 0.55 | 43.73 | 16.99 | 16 | 2 | 88.89% |