Day-wise SLA Report

Previous Month

December 2025 Moni B.V.

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Total Documents

235

All documents in period
Within SLA

192

? 24 hours
Exceeded SLA

43

> 24 hours
Compliance

81.70%

Overall rate
Avg Processing Time

15.87 hrs

Average turnaround
Showing 1 to 21 of 21 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 01, 2025 (Mon) 5 9.48 24.73 20.09 4 1 80.00%
Dec 02, 2025 (Tue) 3 22.76 32.10 27.34 1 2 33.33%
Dec 03, 2025 (Wed) 18 0.13 30.86 19.77 7 11 38.89%
Dec 04, 2025 (Thu) 5 22.06 27.59 25.85 1 4 20.00%
Dec 05, 2025 (Fri) 20 0.32 45.54 20.77 17 3 85.00%
Dec 09, 2025 (Tue) 12 0.84 35.13 18.81 10 2 83.33%
Dec 10, 2025 (Wed) 9 2.02 26.32 14.42 7 2 77.78%
Dec 11, 2025 (Thu) 32 0.09 39.39 11.20 30 2 93.75%
Dec 12, 2025 (Fri) 13 1.84 16.75 9.56 13 0 100.00%
Dec 14, 2025 (Sun) 2 0.09 0.13 0.11 2 0 100.00%
Dec 15, 2025 (Mon) 2 0.85 15.64 8.25 2 0 100.00%
Dec 16, 2025 (Tue) 4 7.56 22.66 16.51 4 0 100.00%
Dec 17, 2025 (Wed) 1 26.57 26.57 26.57 0 1 0.00%
Dec 18, 2025 (Thu) 2 22.59 25.64 24.11 1 1 50.00%
Dec 19, 2025 (Fri) 45 0.11 42.50 20.90 33 12 73.33%
Dec 22, 2025 (Mon) 16 0.57 25.20 15.55 14 2 87.50%
Dec 23, 2025 (Tue) 10 0.18 22.77 17.02 10 0 100.00%
Dec 24, 2025 (Wed) 9 0.34 17.97 2.86 9 0 100.00%
Dec 29, 2025 (Mon) 6 3.55 20.48 11.44 6 0 100.00%
Dec 30, 2025 (Tue) 20 0.93 19.23 9.84 20 0 100.00%
Dec 31, 2025 (Wed) 1 0.07 0.07 0.07 1 0 100.00%