Day-wise SLA Report
Total Documents
211
All documents in periodWithin SLA
189
? 24 hoursExceeded SLA
22
> 24 hoursCompliance
89.57%
Overall rateAvg Processing Time
12.93 hrs
Average turnaround
Showing 1 to 20 of 20 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 02, 2026 (Mon) | 21 | 3.42 | 37.73 | 19.74 | 16 | 5 | 76.19% |
| Feb 03, 2026 (Tue) | 10 | 0.94 | 33.24 | 19.13 | 9 | 1 | 90.00% |
| Feb 04, 2026 (Wed) | 5 | 14.75 | 21.10 | 16.56 | 5 | 0 | 100.00% |
| Feb 05, 2026 (Thu) | 38 | 0.06 | 31.07 | 15.40 | 27 | 11 | 71.05% |
| Feb 06, 2026 (Fri) | 20 | 0.08 | 38.32 | 11.15 | 19 | 1 | 95.00% |
| Feb 09, 2026 (Mon) | 16 | 4.95 | 21.96 | 17.62 | 16 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 8 | 5.83 | 25.36 | 17.46 | 6 | 2 | 75.00% |
| Feb 11, 2026 (Wed) | 1 | 20.33 | 20.33 | 20.33 | 1 | 0 | 100.00% |
| Feb 12, 2026 (Thu) | 9 | 0.21 | 16.64 | 4.82 | 9 | 0 | 100.00% |
| Feb 13, 2026 (Fri) | 6 | 0.48 | 17.75 | 9.96 | 6 | 0 | 100.00% |
| Feb 16, 2026 (Mon) | 7 | 2.37 | 19.08 | 9.44 | 7 | 0 | 100.00% |
| Feb 17, 2026 (Tue) | 4 | 6.19 | 22.80 | 11.98 | 4 | 0 | 100.00% |
| Feb 18, 2026 (Wed) | 16 | 0.65 | 21.72 | 7.94 | 16 | 0 | 100.00% |
| Feb 19, 2026 (Thu) | 3 | 4.04 | 11.77 | 8.42 | 3 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 17 | 0.16 | 41.35 | 11.01 | 15 | 2 | 88.24% |
| Feb 23, 2026 (Mon) | 3 | 0.51 | 18.97 | 11.48 | 3 | 0 | 100.00% |
| Feb 24, 2026 (Tue) | 5 | 5.07 | 20.42 | 12.56 | 5 | 0 | 100.00% |
| Feb 25, 2026 (Wed) | 4 | 5.76 | 10.56 | 8.08 | 4 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 8 | 0.22 | 16.26 | 5.76 | 8 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 10 | 0.08 | 16.50 | 5.70 | 10 | 0 | 100.00% |