Day-wise SLA Report
Total Documents
203
All documents in periodWithin SLA
185
? 24 hoursExceeded SLA
18
> 24 hoursCompliance
91.13%
Overall rateAvg Processing Time
13.22 hrs
Average turnaround
Showing 1 to 22 of 22 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 02, 2026 (Mon) | 14 | 1.01 | 20.36 | 10.16 | 14 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 16 | 1.19 | 22.66 | 16.91 | 16 | 0 | 100.00% |
| Mar 04, 2026 (Wed) | 11 | 0.76 | 21.35 | 15.01 | 11 | 0 | 100.00% |
| Mar 05, 2026 (Thu) | 9 | 0.24 | 22.37 | 10.54 | 9 | 0 | 100.00% |
| Mar 06, 2026 (Fri) | 33 | 0.06 | 43.76 | 12.78 | 29 | 4 | 87.88% |
| Mar 09, 2026 (Mon) | 5 | 5.13 | 24.36 | 16.50 | 4 | 1 | 80.00% |
| Mar 10, 2026 (Tue) | 4 | 17.99 | 25.08 | 20.26 | 3 | 1 | 75.00% |
| Mar 11, 2026 (Wed) | 2 | 4.62 | 26.55 | 15.58 | 1 | 1 | 50.00% |
| Mar 12, 2026 (Thu) | 5 | 5.05 | 23.82 | 13.98 | 5 | 0 | 100.00% |
| Mar 13, 2026 (Fri) | 17 | 0.25 | 19.41 | 11.49 | 17 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 2 | 17.48 | 20.94 | 19.21 | 2 | 0 | 100.00% |
| Mar 17, 2026 (Tue) | 3 | 0.76 | 14.03 | 5.19 | 3 | 0 | 100.00% |
| Mar 18, 2026 (Wed) | 13 | 2.01 | 21.11 | 6.93 | 13 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 10 | 0.04 | 22.22 | 9.45 | 10 | 0 | 100.00% |
| Mar 20, 2026 (Fri) | 15 | 0.15 | 40.75 | 19.94 | 12 | 3 | 80.00% |
| Mar 23, 2026 (Mon) | 4 | 3.20 | 19.64 | 11.41 | 4 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 3 | 0.84 | 14.35 | 9.45 | 3 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 15 | 0.24 | 26.86 | 4.67 | 13 | 2 | 86.67% |
| Mar 27, 2026 (Fri) | 15 | 0.24 | 46.15 | 19.94 | 11 | 4 | 73.33% |
| Mar 28, 2026 (Sat) | 1 | 15.87 | 15.87 | 15.87 | 1 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 3 | 19.02 | 22.66 | 20.62 | 3 | 0 | 100.00% |
| Mar 31, 2026 (Tue) | 3 | 0.26 | 40.63 | 23.56 | 1 | 2 | 33.33% |