Day-wise SLA Report


Previous Month

April 2026 Moni B.V.

Next Month
Total Documents

58

All documents in period
Within SLA

39

? 24 hours
Exceeded SLA

19

> 24 hours
Compliance

67.24%

Overall rate
Avg Processing Time

22.68 hrs

Average turnaround
Showing 1 to 3 of 3 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Apr 01, 2026 (Wed) 14 21.83 42.88 27.14 9 5 64.29%
Apr 02, 2026 (Thu) 42 0.17 40.63 20.83 29 13 69.05%
Apr 03, 2026 (Fri) 2 14.64 45.83 30.24 1 1 50.00%