Day-wise SLA Report
Total Documents
58
All documents in periodWithin SLA
39
? 24 hoursExceeded SLA
19
> 24 hoursCompliance
67.24%
Overall rateAvg Processing Time
22.68 hrs
Average turnaround
Showing 1 to 3 of 3 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Apr 01, 2026 (Wed) | 14 | 21.83 | 42.88 | 27.14 | 9 | 5 | 64.29% |
| Apr 02, 2026 (Thu) | 42 | 0.17 | 40.63 | 20.83 | 29 | 13 | 69.05% |
| Apr 03, 2026 (Fri) | 2 | 14.64 | 45.83 | 30.24 | 1 | 1 | 50.00% |