Day-wise SLA Report
Total Documents
8,660
All documents in periodWithin SLA
5,966
? 24 hoursExceeded SLA
2,694
> 24 hoursCompliance
68.89%
Overall rateAvg Processing Time
19.64 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 31, 2025 (Wed) | 1 | 4.61 | 4.61 | 4.61 | 1 | 0 | 100.00% |
| Jan 01, 2026 (Thu) | 118 | 0.33 | 7.30 | 3.57 | 118 | 0 | 100.00% |
| Jan 02, 2026 (Fri) | 329 | 0.07 | 44.37 | 9.77 | 277 | 52 | 84.19% |
| Jan 03, 2026 (Sat) | 102 | 0.11 | 38.13 | 18.99 | 76 | 26 | 74.51% |
| Jan 04, 2026 (Sun) | 47 | 0.13 | 23.05 | 7.30 | 47 | 0 | 100.00% |
| Jan 05, 2026 (Mon) | 310 | 0.06 | 35.70 | 19.67 | 200 | 110 | 64.52% |
| Jan 06, 2026 (Tue) | 283 | 0.07 | 44.25 | 28.22 | 110 | 173 | 38.87% |
| Jan 07, 2026 (Wed) | 508 | 0.06 | 111.69 | 29.75 | 139 | 369 | 27.36% |
| Jan 08, 2026 (Thu) | 267 | 0.08 | 41.09 | 24.68 | 142 | 125 | 53.18% |
| Jan 09, 2026 (Fri) | 499 | 0.07 | 57.83 | 22.68 | 294 | 205 | 58.92% |
| Jan 10, 2026 (Sat) | 40 | 0.32 | 43.44 | 24.78 | 15 | 25 | 37.50% |
| Jan 11, 2026 (Sun) | 132 | 0.04 | 21.02 | 4.69 | 132 | 0 | 100.00% |
| Jan 12, 2026 (Mon) | 319 | 0.10 | 35.69 | 14.57 | 268 | 51 | 84.01% |
| Jan 13, 2026 (Tue) | 246 | 0.04 | 39.88 | 18.88 | 141 | 105 | 57.32% |
| Jan 14, 2026 (Wed) | 403 | 0.04 | 39.35 | 18.20 | 278 | 125 | 68.98% |
| Jan 15, 2026 (Thu) | 488 | 0.04 | 58.70 | 20.75 | 348 | 140 | 71.31% |
| Jan 16, 2026 (Fri) | 454 | 0.11 | 55.36 | 23.09 | 275 | 179 | 60.57% |
| Jan 17, 2026 (Sat) | 64 | 0.05 | 48.49 | 20.83 | 41 | 23 | 64.06% |
| Jan 18, 2026 (Sun) | 57 | 0.09 | 20.05 | 11.38 | 57 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 199 | 0.10 | 26.93 | 9.40 | 195 | 4 | 97.99% |
| Jan 20, 2026 (Tue) | 413 | 0.01 | 33.67 | 14.54 | 366 | 47 | 88.62% |
| Jan 21, 2026 (Wed) | 494 | 0.07 | 42.11 | 15.02 | 428 | 66 | 86.64% |
| Jan 22, 2026 (Thu) | 513 | 0.04 | 69.90 | 20.78 | 316 | 197 | 61.60% |
| Jan 23, 2026 (Fri) | 561 | 0.07 | 68.47 | 35.54 | 164 | 397 | 29.23% |
| Jan 24, 2026 (Sat) | 56 | 0.22 | 44.71 | 25.80 | 24 | 32 | 42.86% |
| Jan 25, 2026 (Sun) | 15 | 0.19 | 25.43 | 11.58 | 14 | 1 | 93.33% |
| Jan 26, 2026 (Mon) | 281 | 0.10 | 27.36 | 13.38 | 275 | 6 | 97.86% |
| Jan 27, 2026 (Tue) | 273 | 0.04 | 33.68 | 15.99 | 266 | 7 | 97.44% |
| Jan 28, 2026 (Wed) | 302 | 0.10 | 27.04 | 12.96 | 297 | 5 | 98.34% |
| Jan 29, 2026 (Thu) | 450 | 0.06 | 42.08 | 13.49 | 408 | 42 | 90.67% |
| Jan 30, 2026 (Fri) | 335 | 0.03 | 54.59 | 25.37 | 192 | 143 | 57.31% |