Day-wise SLA Report
Total Documents
6,658
All documents in periodWithin SLA
4,987
? 24 hoursExceeded SLA
1,671
> 24 hoursCompliance
74.90%
Overall rateAvg Processing Time
17.30 hrs
Average turnaround
Showing 1 to 31 of 31 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 01, 2025 (Mon) | 252 | 0.04 | 41.35 | 13.41 | 224 | 28 | 88.89% |
| Dec 02, 2025 (Tue) | 275 | 0.04 | 47.08 | 25.89 | 90 | 185 | 32.73% |
| Dec 03, 2025 (Wed) | 289 | 0.05 | 44.89 | 26.57 | 86 | 203 | 29.76% |
| Dec 04, 2025 (Thu) | 344 | 0.13 | 41.64 | 23.70 | 97 | 247 | 28.20% |
| Dec 05, 2025 (Fri) | 390 | 0.14 | 62.49 | 28.55 | 219 | 171 | 56.15% |
| Dec 06, 2025 (Sat) | 47 | 1.18 | 46.92 | 31.35 | 23 | 24 | 48.94% |
| Dec 07, 2025 (Sun) | 37 | 0.13 | 18.57 | 5.58 | 37 | 0 | 100.00% |
| Dec 08, 2025 (Mon) | 232 | 0.04 | 37.08 | 14.89 | 199 | 33 | 85.78% |
| Dec 09, 2025 (Tue) | 390 | 0.13 | 50.32 | 21.70 | 230 | 160 | 58.97% |
| Dec 10, 2025 (Wed) | 307 | 0.07 | 46.91 | 15.25 | 253 | 54 | 82.41% |
| Dec 11, 2025 (Thu) | 348 | 0.08 | 38.97 | 12.78 | 312 | 36 | 89.66% |
| Dec 12, 2025 (Fri) | 291 | 0.13 | 58.91 | 12.56 | 265 | 26 | 91.07% |
| Dec 13, 2025 (Sat) | 134 | 0.14 | 42.92 | 29.65 | 53 | 81 | 39.55% |
| Dec 14, 2025 (Sun) | 14 | 1.73 | 22.67 | 13.14 | 14 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 255 | 0.04 | 36.85 | 12.13 | 247 | 8 | 96.86% |
| Dec 16, 2025 (Tue) | 293 | 0.06 | 35.56 | 16.21 | 277 | 16 | 94.54% |
| Dec 17, 2025 (Wed) | 236 | 0.10 | 37.00 | 15.30 | 180 | 56 | 76.27% |
| Dec 18, 2025 (Thu) | 385 | 0.04 | 39.09 | 18.05 | 258 | 127 | 67.01% |
| Dec 19, 2025 (Fri) | 377 | 0.05 | 66.93 | 18.75 | 277 | 100 | 73.47% |
| Dec 20, 2025 (Sat) | 58 | 0.08 | 47.46 | 29.93 | 18 | 40 | 31.03% |
| Dec 21, 2025 (Sun) | 3 | 6.94 | 18.56 | 12.78 | 3 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 210 | 0.01 | 39.24 | 14.18 | 179 | 31 | 85.24% |
| Dec 23, 2025 (Tue) | 285 | 0.05 | 28.55 | 16.38 | 276 | 9 | 96.84% |
| Dec 24, 2025 (Wed) | 317 | 0.05 | 23.54 | 8.08 | 317 | 0 | 100.00% |
| Dec 25, 2025 (Thu) | 33 | 0.40 | 20.52 | 3.12 | 33 | 0 | 100.00% |
| Dec 26, 2025 (Fri) | 59 | 0.04 | 20.29 | 3.88 | 59 | 0 | 100.00% |
| Dec 27, 2025 (Sat) | 68 | 0.11 | 45.89 | 18.35 | 60 | 8 | 88.24% |
| Dec 28, 2025 (Sun) | 26 | 0.19 | 4.55 | 1.40 | 26 | 0 | 100.00% |
| Dec 29, 2025 (Mon) | 235 | 0.02 | 32.24 | 19.27 | 211 | 24 | 89.79% |
| Dec 30, 2025 (Tue) | 237 | 0.23 | 33.53 | 7.61 | 236 | 1 | 99.58% |
| Dec 31, 2025 (Wed) | 231 | 0.11 | 40.88 | 7.60 | 228 | 3 | 98.70% |