Day-wise SLA Report

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February 2026 Newtone advies en accountancy

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Total Documents

6,517

All documents in period
Within SLA

5,588

? 24 hours
Exceeded SLA

929

> 24 hours
Compliance

85.74%

Overall rate
Avg Processing Time

15.66 hrs

Average turnaround
Showing 1 to 29 of 29 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Jan 31, 2026 (Sat) 4 0.27 26.03 13.76 2 2 50.00%
Feb 01, 2026 (Sun) 75 0.62 43.43 19.35 50 25 66.67%
Feb 02, 2026 (Mon) 245 0.03 40.39 15.38 219 26 89.39%
Feb 03, 2026 (Tue) 321 0.05 38.81 19.16 243 78 75.70%
Feb 04, 2026 (Wed) 275 0.12 38.25 17.43 205 70 74.55%
Feb 05, 2026 (Thu) 304 0.10 55.61 17.30 235 69 77.30%
Feb 06, 2026 (Fri) 421 0.03 68.38 17.49 369 52 87.65%
Feb 07, 2026 (Sat) 44 0.28 24.33 7.85 41 3 93.18%
Feb 08, 2026 (Sun) 7 4.04 23.19 11.91 7 0 100.00%
Feb 09, 2026 (Mon) 638 0.24 34.28 21.37 442 196 69.28%
Feb 10, 2026 (Tue) 451 0.07 56.74 15.69 339 112 75.17%
Feb 11, 2026 (Wed) 275 0.04 31.00 15.42 222 53 80.73%
Feb 12, 2026 (Thu) 323 0.06 27.46 12.17 315 8 97.52%
Feb 13, 2026 (Fri) 368 0.05 65.05 16.46 307 61 83.42%
Feb 14, 2026 (Sat) 50 0.31 49.10 21.58 36 14 72.00%
Feb 15, 2026 (Sun) 10 0.11 19.14 8.32 10 0 100.00%
Feb 16, 2026 (Mon) 110 0.04 29.77 16.53 97 13 88.18%
Feb 17, 2026 (Tue) 79 0.07 30.53 14.54 77 2 97.47%
Feb 18, 2026 (Wed) 263 0.06 33.32 16.82 262 1 99.62%
Feb 19, 2026 (Thu) 184 0.09 62.94 14.64 180 4 97.83%
Feb 20, 2026 (Fri) 245 0.09 56.38 19.61 178 67 72.65%
Feb 21, 2026 (Sat) 35 0.13 63.32 23.93 18 17 51.43%
Feb 22, 2026 (Sun) 17 0.30 17.67 8.39 17 0 100.00%
Feb 23, 2026 (Mon) 225 0.07 29.02 14.38 216 9 96.00%
Feb 24, 2026 (Tue) 269 0.06 33.73 15.89 255 14 94.80%
Feb 25, 2026 (Wed) 393 0.18 25.02 12.97 390 3 99.24%
Feb 26, 2026 (Thu) 288 0.04 23.57 6.11 288 0 100.00%
Feb 27, 2026 (Fri) 419 0.03 50.48 7.58 405 14 96.66%
Feb 28, 2026 (Sat) 179 0.22 42.31 18.18 163 16 91.06%