Day-wise SLA Report
Total Documents
7,903
All documents in periodWithin SLA
6,693
? 24 hoursExceeded SLA
1,210
> 24 hoursCompliance
84.69%
Overall rateAvg Processing Time
15.90 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 28, 2026 (Sat) | 3 | 0.10 | 10.36 | 5.94 | 3 | 0 | 100.00% |
| Mar 01, 2026 (Sun) | 63 | 0.04 | 22.74 | 7.82 | 63 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 289 | 0.18 | 25.19 | 11.14 | 277 | 12 | 95.85% |
| Mar 03, 2026 (Tue) | 293 | 0.06 | 38.78 | 16.43 | 262 | 31 | 89.42% |
| Mar 04, 2026 (Wed) | 187 | 0.08 | 25.37 | 15.47 | 184 | 3 | 98.40% |
| Mar 05, 2026 (Thu) | 580 | 0.04 | 34.94 | 12.78 | 534 | 46 | 92.07% |
| Mar 06, 2026 (Fri) | 350 | 0.04 | 65.84 | 19.27 | 236 | 114 | 67.43% |
| Mar 07, 2026 (Sat) | 49 | 1.23 | 43.64 | 18.07 | 36 | 13 | 73.47% |
| Mar 08, 2026 (Sun) | 42 | 0.55 | 16.01 | 11.39 | 42 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 282 | 0.13 | 48.76 | 16.42 | 264 | 18 | 93.62% |
| Mar 10, 2026 (Tue) | 300 | 0.08 | 40.49 | 21.65 | 205 | 95 | 68.33% |
| Mar 11, 2026 (Wed) | 310 | 0.07 | 37.95 | 18.92 | 220 | 90 | 70.97% |
| Mar 12, 2026 (Thu) | 312 | 0.04 | 46.81 | 16.52 | 255 | 57 | 81.73% |
| Mar 13, 2026 (Fri) | 431 | 0.08 | 58.22 | 15.20 | 399 | 32 | 92.58% |
| Mar 14, 2026 (Sat) | 95 | 11.19 | 46.82 | 27.40 | 47 | 48 | 49.47% |
| Mar 15, 2026 (Sun) | 88 | 0.25 | 24.12 | 11.51 | 87 | 1 | 98.86% |
| Mar 16, 2026 (Mon) | 328 | 0.06 | 30.70 | 16.42 | 314 | 14 | 95.73% |
| Mar 17, 2026 (Tue) | 354 | 0.23 | 26.21 | 9.98 | 353 | 1 | 99.72% |
| Mar 18, 2026 (Wed) | 296 | 0.01 | 26.92 | 10.87 | 286 | 10 | 96.62% |
| Mar 19, 2026 (Thu) | 291 | 0.08 | 25.28 | 13.52 | 289 | 2 | 99.31% |
| Mar 20, 2026 (Fri) | 301 | 0.05 | 52.62 | 15.98 | 249 | 52 | 82.72% |
| Mar 21, 2026 (Sat) | 240 | 0.07 | 48.37 | 29.69 | 110 | 130 | 45.83% |
| Mar 22, 2026 (Sun) | 8 | 0.05 | 23.12 | 11.61 | 8 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 213 | 0.18 | 23.85 | 9.45 | 213 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 222 | 0.09 | 25.37 | 10.60 | 221 | 1 | 99.55% |
| Mar 25, 2026 (Wed) | 247 | 0.10 | 22.66 | 7.44 | 247 | 0 | 100.00% |
| Mar 26, 2026 (Thu) | 479 | 0.05 | 26.66 | 12.74 | 476 | 3 | 99.37% |
| Mar 27, 2026 (Fri) | 483 | 0.05 | 60.96 | 20.06 | 355 | 128 | 73.50% |
| Mar 28, 2026 (Sat) | 88 | 0.07 | 31.23 | 19.92 | 48 | 40 | 54.55% |
| Mar 29, 2026 (Sun) | 15 | 0.12 | 14.90 | 7.11 | 15 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 365 | 0.01 | 54.40 | 21.23 | 205 | 160 | 56.16% |