Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

April 2026 Newtone advies en accountancy

Next Month

Total Documents

3,015

All documents in period

Within SLA

983

? 24 hours

Exceeded SLA

2,032

> 24 hours

Compliance

32.60%

Overall rate

Avg Processing Time

32.94 hrs

Average turnaround

Showing 1 to 6 of 6 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Mar 31, 2026 (Tue)	17	0.31	32.67	21.83	9	8	52.94%
Apr 01, 2026 (Wed)	566	0.08	64.60	26.08	324	242	57.24%
Apr 02, 2026 (Thu)	1,645	0.06	89.05	39.51	278	1,367	16.90%
Apr 03, 2026 (Fri)	568	0.07	68.05	25.65	266	302	46.83%
Apr 04, 2026 (Sat)	196	0.38	45.53	23.03	83	113	42.35%
Apr 05, 2026 (Sun)	23	0.54	20.53	5.05	23	0	100.00%