Day-wise SLA Report

Previous Month

Next Month

521

All documents in period

? 24 hours

> 24 hours

Overall rate

Average turnaround

Showing 1 to 29 of 29 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Dec 01, 2025 (Mon)	37	0.85	35.97	22.79	20	17	54.05%
Dec 02, 2025 (Tue)	37	11.25	46.90	33.24	3	34	8.11%
Dec 03, 2025 (Wed)	28	3.39	45.17	29.64	4	24	14.29%
Dec 04, 2025 (Thu)	5	28.40	40.23	35.73	0	5	0.00%
Dec 05, 2025 (Fri)	18	10.90	61.84	23.92	13	5	72.22%
Dec 06, 2025 (Sat)	2	23.73	37.32	30.52	1	1	50.00%
Dec 08, 2025 (Mon)	2	22.56	27.93	25.24	1	1	50.00%
Dec 09, 2025 (Tue)	12	15.13	36.02	23.53	8	4	66.67%
Dec 10, 2025 (Wed)	26	3.62	25.25	15.62	25	1	96.15%
Dec 11, 2025 (Thu)	98	2.21	47.80	22.95	55	43	56.12%
Dec 12, 2025 (Fri)	21	13.96	55.44	21.00	19	2	90.48%
Dec 13, 2025 (Sat)	1	42.19	42.19	42.19	0	1	0.00%
Dec 14, 2025 (Sun)	1	13.54	13.54	13.54	1	0	100.00%
Dec 15, 2025 (Mon)	14	4.00	24.08	18.13	13	1	92.86%
Dec 16, 2025 (Tue)	13	6.41	23.34	18.73	13	0	100.00%
Dec 17, 2025 (Wed)	15	18.21	27.61	20.94	13	2	86.67%
Dec 18, 2025 (Thu)	10	0.18	17.97	9.32	10	0	100.00%
Dec 19, 2025 (Fri)	16	6.85	58.26	34.05	4	12	25.00%
Dec 20, 2025 (Sat)	1	46.87	46.87	46.87	0	1	0.00%
Dec 22, 2025 (Mon)	42	2.97	33.24	21.10	38	4	90.48%
Dec 23, 2025 (Tue)	34	13.14	21.68	19.78	34	0	100.00%
Dec 24, 2025 (Wed)	23	1.74	23.57	15.48	23	0	100.00%
Dec 25, 2025 (Thu)	1	0.99	0.99	0.99	1	0	100.00%
Dec 26, 2025 (Fri)	1	0.53	0.53	0.53	1	0	100.00%
Dec 27, 2025 (Sat)	14	11.26	24.14	18.05	13	1	92.86%
Dec 28, 2025 (Sun)	1	2.97	2.97	2.97	1	0	100.00%
Dec 29, 2025 (Mon)	7	17.07	22.65	20.68	7	0	100.00%
Dec 30, 2025 (Tue)	9	4.24	19.03	15.94	9	0	100.00%
Dec 31, 2025 (Wed)	32	3.43	24.48	12.77	31	1	96.88%