Day-wise SLA Report

Previous Month

March 2026 Nicole Schrijvers

Next Month
Total Documents

491

All documents in period
Within SLA

369

? 24 hours
Exceeded SLA

122

> 24 hours
Compliance

75.15%

Overall rate
Avg Processing Time

20.74 hrs

Average turnaround
Showing 1 to 29 of 29 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Mar 01, 2026 (Sun) 2 2.48 8.39 5.44 2 0 100.00%
Mar 02, 2026 (Mon) 9 5.20 23.12 19.16 9 0 100.00%
Mar 03, 2026 (Tue) 9 7.63 32.99 24.40 4 5 44.44%
Mar 04, 2026 (Wed) 35 2.43 24.92 16.74 34 1 97.14%
Mar 05, 2026 (Thu) 13 4.29 25.74 16.33 12 1 92.31%
Mar 06, 2026 (Fri) 29 3.11 46.45 29.79 13 16 44.83%
Mar 08, 2026 (Sun) 2 9.70 9.70 9.70 2 0 100.00%
Mar 09, 2026 (Mon) 30 1.97 24.52 14.96 28 2 93.33%
Mar 10, 2026 (Tue) 28 9.52 42.95 28.31 10 18 35.71%
Mar 11, 2026 (Wed) 27 2.95 34.13 24.14 9 18 33.33%
Mar 12, 2026 (Thu) 19 14.07 26.27 22.13 15 4 78.95%
Mar 13, 2026 (Fri) 28 16.87 38.68 19.89 25 3 89.29%
Mar 14, 2026 (Sat) 2 20.80 38.49 29.65 1 1 50.00%
Mar 15, 2026 (Sun) 7 1.77 14.42 9.63 7 0 100.00%
Mar 16, 2026 (Mon) 73 1.65 26.19 19.98 63 10 86.30%
Mar 17, 2026 (Tue) 11 12.37 21.36 17.41 11 0 100.00%
Mar 18, 2026 (Wed) 14 1.72 20.64 12.24 14 0 100.00%
Mar 19, 2026 (Thu) 16 6.02 21.82 17.22 16 0 100.00%
Mar 20, 2026 (Fri) 9 32.48 47.79 40.72 0 9 0.00%
Mar 21, 2026 (Sat) 13 16.65 42.70 28.26 7 6 53.85%
Mar 23, 2026 (Mon) 11 1.98 19.95 14.97 11 0 100.00%
Mar 24, 2026 (Tue) 13 1.04 23.38 12.27 13 0 100.00%
Mar 25, 2026 (Wed) 2 0.83 18.22 9.53 2 0 100.00%
Mar 26, 2026 (Thu) 33 1.43 23.31 16.06 33 0 100.00%
Mar 27, 2026 (Fri) 11 5.68 42.64 27.31 6 5 54.55%
Mar 28, 2026 (Sat) 11 12.94 25.63 21.29 7 4 63.64%
Mar 29, 2026 (Sun) 1 0.35 0.35 0.35 1 0 100.00%
Mar 30, 2026 (Mon) 16 19.18 26.80 23.31 12 4 75.00%
Mar 31, 2026 (Tue) 17 22.89 38.72 28.78 2 15 11.76%