Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

April 2026 Nicole Schrijvers

Next Month

Total Documents

99

All documents in period

Within SLA

9

? 24 hours

Exceeded SLA

90

> 24 hours

Compliance

9.09%

Overall rate

Avg Processing Time

35.31 hrs

Average turnaround

Showing 1 to 4 of 4 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Apr 01, 2026 (Wed)	27	2.38	48.87	29.56	6	21	22.22%
Apr 02, 2026 (Thu)	48	31.92	43.92	39.49	0	48	0.00%
Apr 03, 2026 (Fri)	23	8.86	67.58	33.61	3	20	13.04%
Apr 04, 2026 (Sat)	1	28.54	28.54	28.54	0	1	0.00%