Day-wise SLA Report

Previous Month

January 2026 Omgeving DJL

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Total Documents

31,239

All documents in period
Within SLA

23,187

? 24 hours
Exceeded SLA

8,052

> 24 hours
Compliance

74.22%

Overall rate
Avg Processing Time

18.91 hrs

Average turnaround
Showing 1 to 31 of 32 days
Date Document Count Min SLA (hrs) Max SLA (hrs) Average SLA (hrs) Within SLA Count Exceeded SLA Count SLA Compliance
Dec 31, 2025 (Wed) 15 0.41 7.12 4.52 15 0 100.00%
Jan 01, 2026 (Thu) 261 0.04 12.91 3.18 261 0 100.00%
Jan 02, 2026 (Fri) 905 0.04 50.09 7.80 783 122 86.52%
Jan 03, 2026 (Sat) 323 0.05 41.19 19.07 256 67 79.26%
Jan 04, 2026 (Sun) 253 0.05 26.27 6.93 246 7 97.23%
Jan 05, 2026 (Mon) 1,194 0.02 40.31 15.67 1,027 167 86.01%
Jan 06, 2026 (Tue) 2,067 0.04 45.31 22.88 1,257 810 60.81%
Jan 07, 2026 (Wed) 1,851 0.08 90.28 27.68 733 1,118 39.60%
Jan 08, 2026 (Thu) 1,596 0.06 75.20 22.34 919 677 57.58%
Jan 09, 2026 (Fri) 1,595 0.05 62.87 24.43 886 709 55.55%
Jan 10, 2026 (Sat) 258 0.07 45.44 21.95 146 112 56.59%
Jan 11, 2026 (Sun) 144 0.06 23.36 9.44 144 0 100.00%
Jan 12, 2026 (Mon) 936 0.04 71.75 13.84 849 87 90.71%
Jan 13, 2026 (Tue) 1,682 0.05 69.03 20.48 1,169 513 69.50%
Jan 14, 2026 (Wed) 1,486 0.02 94.72 19.19 1,113 373 74.90%
Jan 15, 2026 (Thu) 1,787 0.00 42.91 19.18 1,465 322 81.98%
Jan 16, 2026 (Fri) 2,009 0.02 65.89 23.24 1,279 730 63.66%
Jan 17, 2026 (Sat) 141 0.08 47.51 26.97 65 76 46.10%
Jan 18, 2026 (Sun) 297 0.20 30.62 9.79 295 2 99.33%
Jan 19, 2026 (Mon) 961 0.04 99.46 12.90 853 108 88.76%
Jan 20, 2026 (Tue) 957 0.03 71.70 15.19 775 182 80.98%
Jan 21, 2026 (Wed) 993 0.06 40.81 13.90 870 123 87.61%
Jan 22, 2026 (Thu) 1,337 0.04 58.98 20.06 920 417 68.81%
Jan 23, 2026 (Fri) 1,547 0.06 70.23 27.85 721 826 46.61%
Jan 24, 2026 (Sat) 113 0.03 42.02 16.77 80 33 70.80%
Jan 25, 2026 (Sun) 147 0.07 24.31 15.48 145 2 98.64%
Jan 26, 2026 (Mon) 858 0.01 56.80 14.00 830 28 96.74%
Jan 27, 2026 (Tue) 931 0.00 78.40 15.54 897 34 96.35%
Jan 28, 2026 (Wed) 914 0.04 50.83 13.27 897 17 98.14%
Jan 29, 2026 (Thu) 1,198 0.03 44.03 12.01 1,170 28 97.66%
Jan 30, 2026 (Fri) 2,259 0.07 62.73 17.75 1,984 275 87.83%