Day-wise SLA Report
Total Documents
17,988
All documents in periodWithin SLA
14,613
? 24 hoursExceeded SLA
3,375
> 24 hoursCompliance
81.24%
Overall rateAvg Processing Time
15.50 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Nov 30, 2025 (Sun) | 11 | 0.87 | 10.78 | 6.55 | 11 | 0 | 100.00% |
| Dec 01, 2025 (Mon) | 548 | 0.04 | 37.44 | 12.80 | 497 | 51 | 90.69% |
| Dec 02, 2025 (Tue) | 756 | 0.03 | 44.00 | 23.85 | 316 | 440 | 41.80% |
| Dec 03, 2025 (Wed) | 1,217 | 0.04 | 44.22 | 21.37 | 586 | 631 | 48.15% |
| Dec 04, 2025 (Thu) | 1,078 | 0.06 | 68.10 | 25.80 | 358 | 720 | 33.21% |
| Dec 05, 2025 (Fri) | 978 | 0.16 | 61.48 | 19.90 | 830 | 148 | 84.87% |
| Dec 06, 2025 (Sat) | 128 | 0.03 | 46.13 | 24.91 | 61 | 67 | 47.66% |
| Dec 07, 2025 (Sun) | 98 | 0.03 | 19.12 | 9.02 | 98 | 0 | 100.00% |
| Dec 08, 2025 (Mon) | 508 | 0.05 | 118.80 | 14.14 | 465 | 43 | 91.54% |
| Dec 09, 2025 (Tue) | 736 | 0.07 | 79.87 | 18.20 | 621 | 115 | 84.38% |
| Dec 10, 2025 (Wed) | 719 | 0.06 | 59.96 | 15.36 | 592 | 127 | 82.34% |
| Dec 11, 2025 (Thu) | 1,037 | 0.03 | 40.55 | 11.99 | 1,001 | 36 | 96.53% |
| Dec 12, 2025 (Fri) | 915 | 0.01 | 64.22 | 13.82 | 806 | 109 | 88.09% |
| Dec 13, 2025 (Sat) | 242 | 0.10 | 44.41 | 28.06 | 75 | 167 | 30.99% |
| Dec 14, 2025 (Sun) | 71 | 0.10 | 23.52 | 11.97 | 71 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 584 | 0.06 | 27.16 | 8.33 | 583 | 1 | 99.83% |
| Dec 16, 2025 (Tue) | 645 | 0.09 | 36.53 | 16.53 | 589 | 56 | 91.32% |
| Dec 17, 2025 (Wed) | 667 | 0.07 | 48.47 | 12.74 | 617 | 50 | 92.50% |
| Dec 18, 2025 (Thu) | 1,026 | 0.05 | 46.22 | 11.87 | 955 | 71 | 93.08% |
| Dec 19, 2025 (Fri) | 967 | 0.01 | 62.90 | 16.61 | 791 | 176 | 81.80% |
| Dec 20, 2025 (Sat) | 147 | 0.06 | 45.85 | 26.53 | 52 | 95 | 35.37% |
| Dec 21, 2025 (Sun) | 89 | 0.03 | 20.21 | 9.86 | 89 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 784 | -83.37 | 37.06 | 14.40 | 669 | 115 | 85.33% |
| Dec 23, 2025 (Tue) | 768 | 0.05 | 25.46 | 12.82 | 755 | 13 | 98.31% |
| Dec 24, 2025 (Wed) | 694 | 0.04 | 23.79 | 8.09 | 694 | 0 | 100.00% |
| Dec 25, 2025 (Thu) | 146 | 0.09 | 22.68 | 2.03 | 146 | 0 | 100.00% |
| Dec 26, 2025 (Fri) | 108 | 0.06 | 43.76 | 5.80 | 107 | 1 | 99.07% |
| Dec 27, 2025 (Sat) | 325 | 0.04 | 45.80 | 15.30 | 268 | 57 | 82.46% |
| Dec 28, 2025 (Sun) | 60 | 0.09 | 17.81 | 12.76 | 60 | 0 | 100.00% |
| Dec 29, 2025 (Mon) | 577 | 0.07 | 28.20 | 12.97 | 567 | 10 | 98.27% |
| Dec 30, 2025 (Tue) | 849 | 0.02 | 25.67 | 11.59 | 848 | 1 | 99.88% |