Day-wise SLA Report
Total Documents
19,696
All documents in periodWithin SLA
17,346
? 24 hoursExceeded SLA
2,350
> 24 hoursCompliance
88.07%
Overall rateAvg Processing Time
14.55 hrs
Average turnaround
Showing 1 to 29 of 29 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 31, 2026 (Sat) | 10 | 0.46 | 25.76 | 17.08 | 7 | 3 | 70.00% |
| Feb 01, 2026 (Sun) | 191 | 0.09 | 53.84 | 16.62 | 182 | 9 | 95.29% |
| Feb 02, 2026 (Mon) | 1,452 | 0.04 | 38.88 | 14.94 | 1,351 | 101 | 93.04% |
| Feb 03, 2026 (Tue) | 890 | 0.03 | 53.37 | 16.34 | 689 | 201 | 77.42% |
| Feb 04, 2026 (Wed) | 1,072 | 0.16 | 36.05 | 15.72 | 949 | 123 | 88.53% |
| Feb 05, 2026 (Thu) | 1,046 | 0.05 | 36.58 | 14.25 | 882 | 164 | 84.32% |
| Feb 06, 2026 (Fri) | 1,144 | 0.04 | 64.43 | 20.67 | 844 | 300 | 73.78% |
| Feb 07, 2026 (Sat) | 159 | 0.05 | 37.99 | 8.99 | 145 | 14 | 91.19% |
| Feb 08, 2026 (Sun) | 171 | 0.10 | 19.84 | 8.24 | 171 | 0 | 100.00% |
| Feb 09, 2026 (Mon) | 1,078 | 0.01 | 157.82 | 16.45 | 737 | 341 | 68.37% |
| Feb 10, 2026 (Tue) | 776 | 0.04 | 55.33 | 18.52 | 572 | 204 | 73.71% |
| Feb 11, 2026 (Wed) | 1,346 | 0.03 | 64.28 | 18.56 | 1,119 | 227 | 83.14% |
| Feb 12, 2026 (Thu) | 1,014 | 0.04 | 79.50 | 10.28 | 988 | 26 | 97.44% |
| Feb 13, 2026 (Fri) | 954 | 0.05 | 63.87 | 11.88 | 821 | 133 | 86.06% |
| Feb 14, 2026 (Sat) | 94 | 0.05 | 47.18 | 18.68 | 83 | 11 | 88.30% |
| Feb 15, 2026 (Sun) | 93 | 0.09 | 19.91 | 9.38 | 93 | 0 | 100.00% |
| Feb 16, 2026 (Mon) | 637 | 0.04 | 74.08 | 12.57 | 610 | 27 | 95.76% |
| Feb 17, 2026 (Tue) | 725 | 0.06 | 34.96 | 14.77 | 694 | 31 | 95.72% |
| Feb 18, 2026 (Wed) | 786 | 0.05 | 25.47 | 12.66 | 781 | 5 | 99.36% |
| Feb 19, 2026 (Thu) | 909 | 0.04 | 26.06 | 14.39 | 907 | 2 | 99.78% |
| Feb 20, 2026 (Fri) | 1,123 | 0.05 | 55.54 | 15.58 | 907 | 216 | 80.77% |
| Feb 21, 2026 (Sat) | 179 | 0.03 | 42.85 | 21.73 | 110 | 69 | 61.45% |
| Feb 22, 2026 (Sun) | 140 | 0.06 | 19.17 | 10.49 | 140 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 699 | 0.04 | 29.69 | 14.37 | 657 | 42 | 93.99% |
| Feb 24, 2026 (Tue) | 845 | 0.05 | 73.45 | 15.61 | 794 | 51 | 93.96% |
| Feb 25, 2026 (Wed) | 503 | 0.03 | 25.18 | 11.80 | 493 | 10 | 98.01% |
| Feb 26, 2026 (Thu) | 632 | 0.09 | 21.62 | 5.87 | 632 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 722 | 0.03 | 44.62 | 6.29 | 701 | 21 | 97.09% |
| Feb 28, 2026 (Sat) | 306 | 0.01 | 36.76 | 17.34 | 287 | 19 | 93.79% |