Day-wise SLA Report
Total Documents
22,016
All documents in periodWithin SLA
18,673
? 24 hoursExceeded SLA
3,343
> 24 hoursCompliance
84.82%
Overall rateAvg Processing Time
14.01 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 28, 2026 (Sat) | 8 | 0.37 | 10.24 | 5.13 | 8 | 0 | 100.00% |
| Mar 01, 2026 (Sun) | 128 | 0.04 | 20.87 | 6.23 | 128 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 980 | 0.05 | 72.39 | 13.76 | 943 | 37 | 96.22% |
| Mar 03, 2026 (Tue) | 1,113 | 0.07 | 53.29 | 17.17 | 822 | 291 | 73.85% |
| Mar 04, 2026 (Wed) | 904 | 0.03 | 50.76 | 14.57 | 747 | 157 | 82.63% |
| Mar 05, 2026 (Thu) | 945 | 0.06 | 44.49 | 13.18 | 895 | 50 | 94.71% |
| Mar 06, 2026 (Fri) | 1,112 | 0.03 | 65.21 | 14.83 | 892 | 220 | 80.22% |
| Mar 07, 2026 (Sat) | 196 | 0.15 | 47.22 | 17.98 | 137 | 59 | 69.90% |
| Mar 08, 2026 (Sun) | 67 | 0.30 | 22.47 | 10.14 | 67 | 0 | 100.00% |
| Mar 09, 2026 (Mon) | 604 | 0.04 | 41.16 | 12.16 | 589 | 15 | 97.52% |
| Mar 10, 2026 (Tue) | 758 | 0.04 | 112.65 | 18.92 | 594 | 164 | 78.36% |
| Mar 11, 2026 (Wed) | 553 | 0.03 | 36.26 | 17.85 | 383 | 170 | 69.26% |
| Mar 12, 2026 (Thu) | 858 | 0.04 | 31.41 | 14.74 | 781 | 77 | 91.03% |
| Mar 13, 2026 (Fri) | 1,259 | 0.04 | 51.34 | 13.23 | 1,192 | 67 | 94.68% |
| Mar 14, 2026 (Sat) | 191 | 0.04 | 47.90 | 25.97 | 100 | 91 | 52.36% |
| Mar 15, 2026 (Sun) | 104 | 0.13 | 21.67 | 9.51 | 104 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 757 | 0.02 | 29.92 | 14.43 | 714 | 43 | 94.32% |
| Mar 17, 2026 (Tue) | 725 | 0.07 | 42.91 | 11.76 | 699 | 26 | 96.41% |
| Mar 18, 2026 (Wed) | 976 | 0.05 | 46.11 | 15.32 | 815 | 161 | 83.50% |
| Mar 19, 2026 (Thu) | 999 | 0.03 | 62.80 | 14.30 | 969 | 30 | 97.00% |
| Mar 20, 2026 (Fri) | 942 | 0.03 | 51.66 | 19.89 | 692 | 250 | 73.46% |
| Mar 21, 2026 (Sat) | 368 | 0.06 | 47.11 | 26.84 | 193 | 175 | 52.45% |
| Mar 22, 2026 (Sun) | 161 | 0.03 | 21.80 | 7.95 | 161 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 628 | -649.83 | 25.62 | -28.20 | 624 | 4 | 99.36% |
| Mar 24, 2026 (Tue) | 668 | 0.04 | 30.01 | 8.49 | 656 | 12 | 98.20% |
| Mar 25, 2026 (Wed) | 766 | 0.24 | 51.17 | 8.73 | 750 | 16 | 97.91% |
| Mar 26, 2026 (Thu) | 1,553 | 0.04 | 55.27 | 10.59 | 1,401 | 152 | 90.21% |
| Mar 27, 2026 (Fri) | 1,366 | 0.04 | 60.73 | 19.45 | 981 | 385 | 71.82% |
| Mar 28, 2026 (Sat) | 195 | 0.08 | 44.18 | 19.98 | 134 | 61 | 68.72% |
| Mar 29, 2026 (Sun) | 38 | 0.03 | 18.77 | 4.18 | 38 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 840 | 0.04 | 38.81 | 19.73 | 570 | 270 | 67.86% |