Day-wise SLA Report - Pmt

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Day-wise SLA Report

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Previous Month

April 2026 Omgeving DJL

Next Month

Total Documents

5,189

All documents in period

Within SLA

3,032

? 24 hours

Exceeded SLA

2,157

> 24 hours

Compliance

58.43%

Overall rate

Avg Processing Time

23.81 hrs

Average turnaround

Showing 1 to 6 of 6 days

Date	Document Count	Min SLA (hrs)	Max SLA (hrs)	Average SLA (hrs)	Within SLA Count	Exceeded SLA Count	SLA Compliance
Mar 31, 2026 (Tue)	12	0.32	31.60	24.25	4	8	33.33%
Apr 01, 2026 (Wed)	1,310	0.05	69.71	24.41	788	522	60.15%
Apr 02, 2026 (Thu)	1,882	0.01	66.58	26.82	833	1,049	44.26%
Apr 03, 2026 (Fri)	1,631	0.03	70.01	22.76	1,101	530	67.50%
Apr 04, 2026 (Sat)	292	0.23	43.86	12.03	244	48	83.56%
Apr 05, 2026 (Sun)	62	0.08	17.19	2.37	62	0	100.00%