Day-wise SLA Report
Total Documents
9,269
All documents in periodWithin SLA
5,972
? 24 hoursExceeded SLA
3,297
> 24 hoursCompliance
64.43%
Overall rateAvg Processing Time
21.89 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 31, 2025 (Wed) | 3 | 0.16 | 7.72 | 3.31 | 3 | 0 | 100.00% |
| Jan 01, 2026 (Thu) | 81 | 0.03 | 10.33 | 3.77 | 81 | 0 | 100.00% |
| Jan 02, 2026 (Fri) | 429 | 0.04 | 44.57 | 17.93 | 286 | 143 | 66.67% |
| Jan 03, 2026 (Sat) | 164 | 7.63 | 41.59 | 26.02 | 108 | 56 | 65.85% |
| Jan 04, 2026 (Sun) | 88 | 0.12 | 30.32 | 11.11 | 87 | 1 | 98.86% |
| Jan 05, 2026 (Mon) | 728 | 0.06 | 59.01 | 24.84 | 387 | 341 | 53.16% |
| Jan 06, 2026 (Tue) | 604 | 0.06 | 59.37 | 35.25 | 163 | 441 | 26.99% |
| Jan 07, 2026 (Wed) | 957 | 0.12 | 49.31 | 30.22 | 194 | 763 | 20.27% |
| Jan 08, 2026 (Thu) | 393 | 0.09 | 42.14 | 22.29 | 219 | 174 | 55.73% |
| Jan 09, 2026 (Fri) | 542 | 0.07 | 61.90 | 26.98 | 314 | 228 | 57.93% |
| Jan 10, 2026 (Sat) | 111 | 0.19 | 45.15 | 24.29 | 49 | 62 | 44.14% |
| Jan 11, 2026 (Sun) | 66 | 0.06 | 18.85 | 9.74 | 66 | 0 | 100.00% |
| Jan 12, 2026 (Mon) | 307 | 0.04 | 34.13 | 14.54 | 271 | 36 | 88.27% |
| Jan 13, 2026 (Tue) | 344 | 1.08 | 40.43 | 21.02 | 206 | 138 | 59.88% |
| Jan 14, 2026 (Wed) | 515 | 0.17 | 46.46 | 23.26 | 281 | 234 | 54.56% |
| Jan 15, 2026 (Thu) | 672 | 0.05 | 128.86 | 17.29 | 616 | 56 | 91.67% |
| Jan 16, 2026 (Fri) | 323 | 0.04 | 66.52 | 21.65 | 235 | 88 | 72.76% |
| Jan 17, 2026 (Sat) | 117 | 0.30 | 45.65 | 24.85 | 71 | 46 | 60.68% |
| Jan 18, 2026 (Sun) | 43 | 0.12 | 21.78 | 8.45 | 43 | 0 | 100.00% |
| Jan 19, 2026 (Mon) | 195 | 0.28 | 42.45 | 10.14 | 187 | 8 | 95.90% |
| Jan 20, 2026 (Tue) | 261 | 0.02 | 34.70 | 11.27 | 247 | 14 | 94.64% |
| Jan 21, 2026 (Wed) | 231 | 0.08 | 37.81 | 16.13 | 192 | 39 | 83.12% |
| Jan 22, 2026 (Thu) | 245 | 0.08 | 59.07 | 25.73 | 111 | 134 | 45.31% |
| Jan 23, 2026 (Fri) | 316 | 0.02 | 69.50 | 28.99 | 155 | 161 | 49.05% |
| Jan 24, 2026 (Sat) | 42 | 0.14 | 42.05 | 22.78 | 29 | 13 | 69.05% |
| Jan 25, 2026 (Sun) | 43 | 0.14 | 19.93 | 14.59 | 43 | 0 | 100.00% |
| Jan 26, 2026 (Mon) | 245 | 0.24 | 25.90 | 17.64 | 239 | 6 | 97.55% |
| Jan 27, 2026 (Tue) | 218 | 0.08 | 37.31 | 16.34 | 206 | 12 | 94.50% |
| Jan 28, 2026 (Wed) | 249 | 0.04 | 25.91 | 14.47 | 240 | 9 | 96.39% |
| Jan 29, 2026 (Thu) | 369 | 0.31 | 31.00 | 15.11 | 354 | 15 | 95.93% |
| Jan 30, 2026 (Fri) | 300 | 0.03 | 54.50 | 17.39 | 233 | 67 | 77.67% |