Day-wise SLA Report
Total Documents
7,295
All documents in periodWithin SLA
5,265
? 24 hoursExceeded SLA
2,030
> 24 hoursCompliance
72.17%
Overall rateAvg Processing Time
19.31 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Nov 30, 2025 (Sun) | 6 | 1.11 | 8.79 | 4.20 | 6 | 0 | 100.00% |
| Dec 01, 2025 (Mon) | 236 | 0.03 | 37.63 | 16.06 | 200 | 36 | 84.75% |
| Dec 02, 2025 (Tue) | 447 | 0.05 | 47.23 | 28.47 | 87 | 360 | 19.46% |
| Dec 03, 2025 (Wed) | 746 | 0.05 | 43.89 | 24.82 | 336 | 410 | 45.04% |
| Dec 04, 2025 (Thu) | 221 | 0.12 | 42.15 | 26.08 | 49 | 172 | 22.17% |
| Dec 05, 2025 (Fri) | 366 | 0.44 | 65.92 | 25.83 | 254 | 112 | 69.40% |
| Dec 06, 2025 (Sat) | 34 | 0.98 | 44.82 | 21.28 | 22 | 12 | 64.71% |
| Dec 07, 2025 (Sun) | 78 | 0.13 | 26.19 | 10.80 | 77 | 1 | 98.72% |
| Dec 08, 2025 (Mon) | 348 | 0.15 | 37.72 | 16.46 | 289 | 59 | 83.05% |
| Dec 09, 2025 (Tue) | 275 | 0.25 | 67.15 | 19.43 | 217 | 58 | 78.91% |
| Dec 10, 2025 (Wed) | 263 | 0.05 | 45.17 | 13.69 | 203 | 60 | 77.19% |
| Dec 11, 2025 (Thu) | 375 | 0.09 | 28.94 | 13.40 | 331 | 44 | 88.27% |
| Dec 12, 2025 (Fri) | 181 | 0.04 | 62.54 | 13.58 | 161 | 20 | 88.95% |
| Dec 13, 2025 (Sat) | 97 | 0.04 | 43.46 | 29.13 | 45 | 52 | 46.39% |
| Dec 14, 2025 (Sun) | 38 | 1.36 | 17.33 | 16.42 | 38 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 205 | 0.04 | 27.93 | 13.33 | 181 | 24 | 88.29% |
| Dec 16, 2025 (Tue) | 407 | 0.06 | 68.59 | 40.25 | 151 | 256 | 37.10% |
| Dec 17, 2025 (Wed) | 181 | 0.31 | 33.47 | 12.96 | 169 | 12 | 93.37% |
| Dec 18, 2025 (Thu) | 290 | 0.03 | 39.77 | 13.39 | 239 | 51 | 82.41% |
| Dec 19, 2025 (Fri) | 418 | 0.08 | 58.31 | 20.21 | 313 | 105 | 74.88% |
| Dec 20, 2025 (Sat) | 55 | 0.06 | 48.95 | 31.57 | 13 | 42 | 23.64% |
| Dec 21, 2025 (Sun) | 18 | 0.07 | 18.69 | 7.86 | 18 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 390 | 0.06 | 37.62 | 19.58 | 274 | 116 | 70.26% |
| Dec 23, 2025 (Tue) | 182 | 0.21 | 24.17 | 13.17 | 181 | 1 | 99.45% |
| Dec 24, 2025 (Wed) | 137 | 0.20 | 23.76 | 9.86 | 137 | 0 | 100.00% |
| Dec 25, 2025 (Thu) | 9 | 0.06 | 13.18 | 5.09 | 9 | 0 | 100.00% |
| Dec 26, 2025 (Fri) | 64 | 0.17 | 19.75 | 4.74 | 64 | 0 | 100.00% |
| Dec 27, 2025 (Sat) | 130 | 0.04 | 43.53 | 16.90 | 103 | 27 | 79.23% |
| Dec 28, 2025 (Sun) | 29 | 0.15 | 16.09 | 7.36 | 29 | 0 | 100.00% |
| Dec 29, 2025 (Mon) | 473 | 0.13 | 23.23 | 15.77 | 473 | 0 | 100.00% |
| Dec 30, 2025 (Tue) | 341 | 0.09 | 22.51 | 10.74 | 341 | 0 | 100.00% |