Day-wise SLA Report
Total Documents
5,394
All documents in periodWithin SLA
4,746
? 24 hoursExceeded SLA
648
> 24 hoursCompliance
87.99%
Overall rateAvg Processing Time
16.11 hrs
Average turnaround
Showing 1 to 29 of 29 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 31, 2026 (Sat) | 2 | 0.09 | 22.24 | 11.17 | 2 | 0 | 100.00% |
| Feb 01, 2026 (Sun) | 45 | 0.11 | 22.01 | 10.36 | 45 | 0 | 100.00% |
| Feb 02, 2026 (Mon) | 196 | 0.15 | 39.49 | 14.39 | 182 | 14 | 92.86% |
| Feb 03, 2026 (Tue) | 170 | 0.09 | 38.95 | 21.91 | 108 | 62 | 63.53% |
| Feb 04, 2026 (Wed) | 231 | 0.05 | 35.75 | 17.72 | 180 | 51 | 77.92% |
| Feb 05, 2026 (Thu) | 479 | 0.05 | 57.47 | 18.46 | 381 | 98 | 79.54% |
| Feb 06, 2026 (Fri) | 284 | 0.04 | 64.21 | 15.23 | 237 | 47 | 83.45% |
| Feb 07, 2026 (Sat) | 55 | 0.12 | 35.17 | 6.73 | 50 | 5 | 90.91% |
| Feb 08, 2026 (Sun) | 34 | 0.21 | 23.37 | 9.76 | 34 | 0 | 100.00% |
| Feb 09, 2026 (Mon) | 125 | 0.05 | 23.02 | 10.83 | 125 | 0 | 100.00% |
| Feb 10, 2026 (Tue) | 241 | 0.07 | 40.55 | 16.36 | 199 | 42 | 82.57% |
| Feb 11, 2026 (Wed) | 157 | 0.20 | 306.44 | 17.91 | 117 | 40 | 74.52% |
| Feb 12, 2026 (Thu) | 216 | 0.05 | 29.94 | 13.42 | 214 | 2 | 99.07% |
| Feb 13, 2026 (Fri) | 213 | 0.11 | 63.86 | 16.77 | 176 | 37 | 82.63% |
| Feb 14, 2026 (Sat) | 23 | 0.19 | 45.19 | 28.93 | 9 | 14 | 39.13% |
| Feb 15, 2026 (Sun) | 12 | 0.12 | 19.71 | 9.78 | 12 | 0 | 100.00% |
| Feb 16, 2026 (Mon) | 290 | 0.78 | 25.00 | 15.74 | 283 | 7 | 97.59% |
| Feb 17, 2026 (Tue) | 74 | 3.16 | 32.37 | 19.72 | 67 | 7 | 90.54% |
| Feb 18, 2026 (Wed) | 612 | 0.13 | 24.47 | 16.76 | 603 | 9 | 98.53% |
| Feb 19, 2026 (Thu) | 169 | 0.04 | 22.50 | 14.02 | 169 | 0 | 100.00% |
| Feb 20, 2026 (Fri) | 107 | 0.37 | 53.65 | 19.50 | 74 | 33 | 69.16% |
| Feb 21, 2026 (Sat) | 52 | 0.22 | 43.83 | 28.32 | 10 | 42 | 19.23% |
| Feb 22, 2026 (Sun) | 11 | 0.05 | 17.14 | 12.00 | 11 | 0 | 100.00% |
| Feb 23, 2026 (Mon) | 625 | 0.12 | 32.20 | 19.42 | 519 | 106 | 83.04% |
| Feb 24, 2026 (Tue) | 210 | 0.09 | 31.86 | 17.37 | 193 | 17 | 91.90% |
| Feb 25, 2026 (Wed) | 182 | 0.05 | 23.23 | 14.17 | 182 | 0 | 100.00% |
| Feb 26, 2026 (Thu) | 230 | 0.09 | 22.20 | 8.76 | 230 | 0 | 100.00% |
| Feb 27, 2026 (Fri) | 257 | 0.03 | 56.77 | 8.30 | 251 | 6 | 97.67% |
| Feb 28, 2026 (Sat) | 92 | 0.09 | 45.36 | 18.47 | 83 | 9 | 90.22% |