Day-wise SLA Report
Total Documents
6,299
All documents in periodWithin SLA
5,287
? 24 hoursExceeded SLA
1,012
> 24 hoursCompliance
83.93%
Overall rateAvg Processing Time
15.80 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 28, 2026 (Sat) | 2 | 0.23 | 4.64 | 2.44 | 2 | 0 | 100.00% |
| Mar 01, 2026 (Sun) | 33 | 0.04 | 21.25 | 8.65 | 33 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 183 | 0.26 | 23.32 | 10.88 | 183 | 0 | 100.00% |
| Mar 03, 2026 (Tue) | 264 | 0.03 | 29.71 | 16.72 | 260 | 4 | 98.48% |
| Mar 04, 2026 (Wed) | 295 | 0.05 | 31.88 | 13.85 | 288 | 7 | 97.63% |
| Mar 05, 2026 (Thu) | 492 | 0.04 | 28.26 | 16.64 | 363 | 129 | 73.78% |
| Mar 06, 2026 (Fri) | 510 | 0.10 | 66.26 | 17.21 | 376 | 134 | 73.73% |
| Mar 07, 2026 (Sat) | 139 | 0.40 | 42.89 | 15.96 | 116 | 23 | 83.45% |
| Mar 08, 2026 (Sun) | 55 | 0.04 | 27.94 | 6.42 | 53 | 2 | 96.36% |
| Mar 09, 2026 (Mon) | 248 | 0.17 | 32.06 | 15.01 | 242 | 6 | 97.58% |
| Mar 10, 2026 (Tue) | 485 | 0.22 | 49.14 | 24.14 | 291 | 194 | 60.00% |
| Mar 11, 2026 (Wed) | 277 | 0.03 | 38.78 | 19.34 | 175 | 102 | 63.18% |
| Mar 12, 2026 (Thu) | 402 | 0.02 | 69.72 | 18.77 | 300 | 102 | 74.63% |
| Mar 13, 2026 (Fri) | 251 | 0.18 | 56.44 | 13.55 | 240 | 11 | 95.62% |
| Mar 14, 2026 (Sat) | 38 | 0.45 | 46.50 | 16.31 | 29 | 9 | 76.32% |
| Mar 15, 2026 (Sun) | 217 | 0.17 | 20.93 | 10.82 | 217 | 0 | 100.00% |
| Mar 16, 2026 (Mon) | 97 | 0.04 | 26.57 | 15.72 | 89 | 8 | 91.75% |
| Mar 17, 2026 (Tue) | 141 | 0.11 | 38.27 | 12.68 | 139 | 2 | 98.58% |
| Mar 18, 2026 (Wed) | 134 | 0.07 | 23.50 | 12.40 | 134 | 0 | 100.00% |
| Mar 19, 2026 (Thu) | 235 | 0.00 | 24.30 | 13.78 | 234 | 1 | 99.57% |
| Mar 20, 2026 (Fri) | 139 | 0.23 | 47.76 | 21.91 | 93 | 46 | 66.91% |
| Mar 21, 2026 (Sat) | 82 | 0.33 | 47.11 | 29.41 | 29 | 53 | 35.37% |
| Mar 22, 2026 (Sun) | 12 | 1.92 | 18.16 | 11.00 | 12 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 135 | 0.06 | 21.53 | 9.58 | 135 | 0 | 100.00% |
| Mar 24, 2026 (Tue) | 349 | 0.13 | 24.09 | 9.00 | 348 | 1 | 99.71% |
| Mar 25, 2026 (Wed) | 312 | 0.08 | 28.14 | 12.11 | 297 | 15 | 95.19% |
| Mar 26, 2026 (Thu) | 216 | 0.11 | 24.99 | 11.94 | 209 | 7 | 96.76% |
| Mar 27, 2026 (Fri) | 214 | 0.39 | 49.07 | 15.00 | 175 | 39 | 81.78% |
| Mar 28, 2026 (Sat) | 53 | 0.15 | 28.67 | 15.79 | 43 | 10 | 81.13% |
| Mar 29, 2026 (Sun) | 16 | 0.06 | 16.01 | 6.84 | 16 | 0 | 100.00% |
| Mar 30, 2026 (Mon) | 151 | 0.03 | 37.55 | 17.17 | 109 | 42 | 72.19% |