Day-wise SLA Report
Total Documents
559
All documents in periodWithin SLA
327
? 24 hoursExceeded SLA
232
> 24 hoursCompliance
58.50%
Overall rateAvg Processing Time
27.19 hrs
Average turnaround
Showing 1 to 5 of 5 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Mar 31, 2026 (Tue) | 1 | 0.22 | 0.22 | 0.22 | 1 | 0 | 100.00% |
| Apr 01, 2026 (Wed) | 134 | 0.45 | 62.10 | 27.34 | 81 | 53 | 60.45% |
| Apr 02, 2026 (Thu) | 105 | 0.31 | 44.50 | 26.00 | 69 | 36 | 65.71% |
| Apr 03, 2026 (Fri) | 264 | 0.01 | 67.77 | 32.29 | 122 | 142 | 46.21% |
| Apr 04, 2026 (Sat) | 55 | 0.12 | 43.57 | 5.14 | 54 | 1 | 98.18% |